Customer Service Real Estate

*** ****** ******* ** ***** 715-***-**** abjrjr@r.postjobfree.com

MARY THORELL

Profile

*I have over 10 years successful employment experience with recognized

strengths in customer service, timeliness and problem-solving.

*Recognized as a team player

*Outstanding performance in customer satisfaction

Experience

2007 - present Foster & Smith/Supervisor/Call Rhinelander WI

Center

_________________ Responsible for Customer _______________

_ Satisfaction Roscoe IL

2006 - 2007 __________________________________ Rockford IL

2001-2006 ___

American Home Mortgage

Countrywide Home Loans

Certified Loan Consultant

Primary job entails helping my borrowers choose the mortgage that fits

with their overall long-term financial goals and payment objectives

Proactive planning led to notable increase in customer contacts

Self Motivator

1991 - 2001 Title Underwriters Agency Rockford IL

Closing Officer

*Responsible for providing excellent customer service for purchase and

refinance real estate closings.

*Gained managerial experience as well as the ability to deal with a

variety of personalities that come together

in a real estate transaction

1987-2001 Southern Illinois University Carbondale IL

Office Assistant

Responsible for office duties under the Head of the Psychology

Department

Coordinating exams, appointments, paperwork for undergrad and graduate

students

Education

2006 State of Wisconsin -

Certified Loan Consultant Madison WI

2005 State of Illinois- Certified

Loan Consultant Rockford IL

Attended Southern Illinois University

Carbondale IL

References available upon request

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