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Customer Service Manager

Location:
Greer, SC, 29651
Posted:
October 03, 2010

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Resume:

Candace M. Lamb

**** ******** *****, *** *-***

Spartanburg, SC 29303

abjrhf@r.postjobfree.com 864-***-****

EDUCATION

University of Louisville, 2011.

M.S., Human Resource Education

University of South Carolina-Upstate, 2010.

B.A. in Interdisciplinary Studies, with Concentrations in Non-Profit

Administration and Psychology.

Minor, Women's and Gender Studies.

G.P.A.: 3.3

RELEVANT EXPERIENCE

Counseling Services, University of South Carolina Upstate, Spartanburg,

S.C.

Office Assistant

August 2008-May 2010

. Administered and scored career interests tests, such as Myers-Briggs

and SIGI 3.

. Supervised student staff members to ensure that budgeting, scheduling,

desk

coverage and publicity flowed smoothly.

. Performed a variety of general administrative skills, such as

scheduling appointments and filing paperwork.

Marshalls, Spartanburg, S.C.

Customer Service Associate/Sales Representative

June 2008-May 2010

. Answered customer questions and provided information on company

policies and products.

. Processed returns and exchanges of merchandise.

. Performed routine product inventory, stocked items and kept sales

floor neat and orderly.

American Humanics, Spartanburg, S.C.

Public Relations and Volunteer Coordinator

May 2007-June 2008.

Organized special events and fundraising opportunities.

Organized training and conscious-building activities for student

organization

members.

Arranged guest speakers to discuss career opportunities in the non-profit

industry.

Greenville Technical College, Greenville, S.C.

Lab Manager

March 2006-May 2007

. Managed University's Learning and Computer Lab.

. Provided tutoring on a variety of subjects, including English,

Computer Literacy and Psychology

Greenville County Library, Greenville S.C.

Library Assistant

June 2005-March 2006

. Planned special events, such as "Children's Story time" and "Halloween

at the Library."

. Cataloged new materials, maintained filing system and selected and

ordered new materials for library.

Michelin, Greenville S.C.

Customer Service Representative

September 2004-May 2005

. Answered customer questions and solved service issues in an expedient

manner.

. Notified businesses of tire recalls and promotional sales.

SubStation II, Greer S.C.

Assistant Manager

November 2001-October 2004.

. Supervised and ensured execution of employee duties.

. Managed employee work schedules and handled monthly budgeting.

. Maintained a safe, clean and friendly experience for customers and

staff.

INTERNSHIP EXPERIENCE

Hub City Writers Project

Special Events and Projects Intern, July 2009-December 2009.

. Coordinated and executed special events, such as the 2009 Writer's

Conference.

. Proofed and critiqued publications.

Spartanburg Children Shelter

Human Resources Intern, August 2008-January 2009.

. Assisted Human Resources Manager with payroll and benefits

administration.

. Assisted with New Hire Orientation.

. Assisted in planning and coordinating training for new employees



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