Customer Service Quality Assurance

**** ******** ** ! KETTERING, OH *****

PHONE 937-***-**** ! FAX 614-***-****! E MAIL ***@*****.***

BOD

DUANE Bent

Accomplishments/Experience

Customer Service Representative, Sprint PCS

Twice named Customer Service Representative of The Month

Customer Care/Partner Assist, Fiserv

Quality Assurance Patient Advocate, Davis Vision

SUPERVISORY EXPERIENCE

Salesfloor Supervisor, Ticketmaster Midwest Regional Call Center (1995 97)

EDUCATION

Suffolk Community College Brentwood, NY

Business/Accounting

Ohio State University Columbus, OH

Business/Accounting

ACTIVITIES

Participated in numerous student government and athletic organizations in high school and through

college

PERSONAL

Interests include performing arts, sports and travel

EMPLOYMENT

10 08 – 9 10 Fiserv Dublin, OH

Partner Care/Customer Solutions Associate

1 08 – 4 08 H& R Block Miamisburg, OH

Tax Professional

1 07 – 1 08 Davis Vision Plainview, NY

Quality Assurance Patient Advocate

10 02 – 9 07 Captain Bill’s Restaurant Bay Shore, NY

Bartender

3 00 – 8 02 Sprint PCS Commack, NY

Customer Service Representative/Account Coordinator

REFERENCES

Available upon request

Contact this candidate