JOHN REIGLE
www.linkedin.com/in/johnreigle
* ******** **** ( Batavia, NY 14020 716-***-**** ( *********@*******.***
GENERAL MANAGER
~ Offering cross-functional blend of sales and operations management that
drive profitability ~
Top-performing, enterprising Management Professional with over 10+ years of
progressive sales and operational experience. Career hallmarked by fast-
tracked promotions to positions of increased challenge and complexity.
Highly skilled in creating and executing sales and operational strategies
that drive customer value and new account penetration. Noted for ability to
adapt to ever-changing business environments and position companies as
industry leaders in new markets. Entrepreneurial leader with sound team
leadership strengths.
P&L Management New Market Development Account Retention Business
Development Staff Development
Sales Forecasting Financial Management Market Share Growth Profit
Growth Personnel Management
Relationship Management Key Account Management Revenue Growth
Strategic Planning
SELECTED CAREER HIGHLIGHTS
V Managed multi-million dollar operation for leading health & fitness
organization with full accountability for recruiting, training, and
supervising 116 person staff.
V Recipient of multiple Sales Leadership awards for driving sales teams to
achieve unprecedented sales performance through superior team and
organizational leadership.
V Recognized as exceptional Manager that successfully navigates through
challenging economic climates and adapts sales efforts to maintain
profitable operations.
CAREER HISTORY
TIMEBUYER, INC. ( Batavia, New York ( 2010 to Present
GENERAL MANAGER (2010 - Present)
Oversee and direct day-to-day operations of high volume, start-up car
dealership within new market. Manage five (5) employees accountable for
sales, operations, service, and finance. Implement sales strategies to
enhance overall branch profitability and market share growth. Guide sales
and service staff using exceptional sales and operational leadership along
with exemplary staff development efforts.
V Consistently attain sales volume metrics securing sales of
approximately 25 vehicles per month with high levels of profit margin.
V Selected as Runner-up Manager of the Year for significant achievements
in cash contribution, sales, operations, and delinquency rates.
V Achieved lowest delinquency rate within company due to effective
accounts receivable tactics.
FIRST ALLIED ( Rochester, New York ( 2009 to 2010
LEASING MANAGER (2009 - 2010)
Managed and directed the daily activities of the leasing operations
department in accordance with the organization policies and standards for a
multi-state portfolio. Responsible for all leasing functions, which include
reviewing and negotiating lease transactions and agreements. Oversaw
completion of all necessary paperwork and ensured proper customer service.
John Reigle 716-***-**** *********@*******.*** Page 2 of 3
BALLY TOTAL FITNESS ( Various Locations, Western New York ( 2001 to 2009
AREA MANAGER, WESTERN NEW YORK MARKET (2006 - 2009)
Directed diverse employee base ranging from maintenance to high powered
sales representatives responsible for customer service and multi-million
dollar sales budget. Designed daily, monthly, and yearly sales strategies
ensuring synergy throughout departments and consistent, sustainable
profits.
V Successfully managed multiple departments fostering strong
communication and team atmosphere.
V Achieved 112% of 2007 revenue budget for Rochester Market.
V Generated $65K increase in revenue during first six (6) months versus
previous management.
V Increased cash receivables by $16K resulting in 122% of goal.
V Achieved 127% of 2006 revenue budget for Buffalo Market.
V Increased cash receivables by 157% resulting in an additional $83K.
V Managed P&L reports and adapted to changing business trends to
succeed.
V Developed relationships with area businesses driving market share
growth in saturated territory.
V Implemented and maintained ongoing sales training for area sales
representatives.
GENERAL MANAGER, AMHERST FACILITY (2006)
Managed largest Western New York facility focusing on superior customer
service and generation of revenue. Utilized successful management
techniques and mentored existing representatives to ensure club
profitability and revenue growth.
V Awarded President's Invitational Excursion - 2006.
V Streamlined lead management system to ensure consistent follow up with
prospects.
V Achieved 131% of 2006 revenue goal.
V Effectively managed synergistic departments resulting in 102% of
operating margin.
V Acted as Lead Manager in absence of Regional Manager.
V Managed and trained sales staff to achieve beyond their own
expectations.
SALES MANAGER, AMHERST FACILITY (2002 to 2005)
Positioned as Lead Sales Representative for WNY District while maintaining
effective leadership of Amherst facility's sales force. Developed team
members resulting in a results-driven atmosphere with high levels of focus
on sales and service excellence.
V Managed six (6) person sales team through effective coaching and
development techniques.
V Achieved 103% of personal sales budget utilizing consultative sales
approach.
V Worked synergistically with ancillary departments resulting in
effective team building.
V Instrumental in achieving Team of the Year Award - 2002 .
GENERAL MANAGER, ORCHARD PARK FACILITY (2002)
Directed all operations including sales, retail, and personal training for
challenging facility. Challenged to drive sales performance of location
with reputation for poor sales results. Created team-focused environment
through extensive sales and service training along with implementing
consistent management strategies.
V Awarded Team of the Month on multiple occasions based on sales
performance and improvement.
John Reigle 716-***-**** *********@*******.*** Page 3 of 3
ASSISTANT MANAGER / PROGRAM DIRECTOR, AMHERST FACILITY (2001 to 2002)
Led all sales representatives within International territory in sales
revenue and productivity. Built productive, long-standing relationships
with clients that resulted in considerable referral and sustainable sales
pipeline. Recognized for consistently hitting sales objectives in highly
competitive sales environment.
V Ranked as #1 Assistant Manager in Western New York and Canadian
Markets.
V Awarded Program Director of the Month - August 2001 and September
2001.
V Earned Rookie of the Month - March 2001, April 2001, and June 2001.
EDUCATION
BUFFALO STATE COLLEGE Coursework toward B.A. in Business Management
SOUTH DAKOTA SCHOOL OF MINES & TECHNOLOGY Coursework toward B.A. in
Business Management