Customer Service Vice President

*Customer Service Satisfaction *Excellent Communication and Interpersonal Skills

*Computer Skills(Excel, Word, Power Point, etc) *Telecommunications

*Spreadsheets *Student Teaching

*Data Entry *Weekly Reporting and Planning

*Strategic Planning *Scheduling and Budgeting

*Inventory *Team Building

Francheska T. Hall

Money Management

* PlaceName placeTeam PlaceTypeBuilding Blvd Huntsville, AL 35810 256-***-****

*Student Teaching

6119 Sandia

*Weekly Reporting and Planning *Money Management

Email: abjr8z@r.postjobfree.com

*Scheduling and Budgeting

Objective: Seeking employment in a field where I can gain challenging and meaningful

experience allowing me to execute my many skills, training, knowledge, and experience.

Education:

Western Kentucky University, Bowling Green, Ky. 42101 (May 2010)

Bachelors of Arts in Performing Arts (Concentration in Dance) / Minor in Family Studies

Jacksonville State University, Jacksonville AL, 36265 (May 2012)

Bachelors of Science in Exercise Science and Wellness

Key Areas of Expertise

Employment:

Dance Theatre of Huntsville, AL 2007-2009

(Instructor / Summer Camp )

*Gave instruction in different genres of dance, for all ages and genders

*Creative Movement, ballet, jazz, modern, hip-hop, contemporary, African

*Managed all front office operations

First Baptist Wee Daycare, Huntsville AL 2007-2009

(Preschool Teacher/ Substitute)

* Taught beginning level recreational and learning activities

* Taught creative movement and dance to children between the ages of two and five

years of age.

University of Alabama in Huntsville, AL 2006 -2007

(Multicultural Affairs Office Assistant)

*Worked closely with the Director of Multicultural Affairs and college students

*Provided Student and Staff Support

* Coordinated extracurricular/ recreational activities, workshops, and seminars for

International Student Services Dept.

* Operated office equipment, took messages, filed paper work, ran errands.

Burlington Coat Factory 5/2006-11/2006

(Customer Service/Cashier)

*Provided a friendly environment, which included greeting and acknowledging every customer, maintaining

outstanding standards, solid product knowledge and all other aspects of customer service

*Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers

*Entered all media from register into the tally program and maintained orderly appearance of register area and

supplies stocked

Bennigan’s Tavern and Grill Huntsville, AL2005 2007

(Hostess)

*Supervised and coordinated activities of dining room personnel to provide fast and

courteous service to patrons

*Scheduled dining reservations and arranged parties or special services for diners

*Greeted guests, escorts them to tables, and provided menus.

*Adjusted complaints of patrons, assigned tasks and coordinated activities of dining room

personnel to ensure prompt and courteous service to patrons.

Western Kentucky University Bowling Green, KY 2005-2006

(Desk Clerk/Assistant)

*Provided Support to Resident Assistants and Dorm Director

*Maintained and promoted hospitality at all times; welcoming and serving students in a

courteous, efficient and friendly manner, both face-to-face and on the phone.

*Presented a friendly, outgoing, energetic and guest service oriented demeanor.

Additional Skills/Activities:

Delta Sigma Theta Sorority Inc. 2007-2010

(Eta Zeta 2nd Vice President)

* Committee Chair Person

*Developed and maintained scheduled and project activities

*Set deadlines, assigns responsibility, monitors, and summarizes progress of projects

* Direct and Planned Community Service programs

*Budgeted Workshops, Forums, and Activities

Delta Days Nation’s Capital (Washington DC February, 2008)

*Served as Representative and 1st Vice President for Eta Zeta Chapter of Delta Sigma

Theta Sorority Inc.

*Legislative conference to increase members' involvement in the national public policy-

making process

**References upon Request**

Contact this candidate