Medical Customer Service
Resume:
Deborah Tyler Humphryes
Adger, AL 35006
Day Phone: 205-***-****
Email: ******@*****.***
WORK EXPERIENCE:
Alabama Brace Systems, division of Viscent Orthopedic Solutions
1932 Laurel Rd, Suite 1E
Vestavia Hills, AL 35216
June 2010 - August 2010
Birmingham Heart Clinic (externship)
100 Pilot Medical Dr., Suite 300
Birmingham, AL 35235
October 2009 - December 2009
A T & T
3196 Hwy 280 S Room 317S
Birmingham, AL 35243
May 1977 - June 2008
June 2010-August 2010
Alabama Brace Systems, a division of Viscent Orthopedic Solutions.
May 1977- June 2008: Customer Service Associate (A T & T)
Medical experience: Billing Specialist, Coded for Orthopedic Surgeons, and
inventory controller (braces) at Alabama Brace Systems a division of
Viscent Orthopedic Solutions. Worked in Medflex and TIMS. Healthcare
reimbursement/Insurance Department at Birmingham Heart Clinic. Worked in
Windows, Greenway, Horizon Hospital Portal, and Medisys. Keyed EKG's,
ECHO's, Carotids, venous, leg arterials, GXT/Stress test, coumadin doses,
heart monitoring equipment, applied patient payments, applied "Lock Box"
payments, took credit card payments, keyed patient office visits, set up
patient accounts in Greenway. Verified various insurance company coverage,
also Medicare and Medicaid coverage. Answered patient phone calls and
helped with arrangements or took payments over the phone.
EDUCATION:
Virginia College
Birmingham, AL
Associate Degree - Paralegal Studies
Graduated 06 / 2000
Virginia College
Birmingham, AL
Associates Degree - Health Care Reimbursement
Graduated 12 / 2009
CERTIFICATIONS:
AHIMA - CCA (Certified Coding Associate)
CPAR (Certified Patient Account Representative)
SKILLS:
Medical Coding: Current Procedural Terminology
Medical Coding: International Classification of Diseases
Medical Coding: Healthcare Common Procedure Coding System
Medical Billing and Reimbursement, Medical Terminology, Medical Office
Procedures, Medical Law and Ethics, Medical Insurance Procedures
Medical Insurance Applications, Advanced Medical Billing and Reimbursement
AFFILIATIONS:
Secretary of Gamma Beta Phi Society, Secretary - HOSA (Health Occupation
Students of America) Executive Board Member and Recording Secretary of the
Central Alabama Labor Federation, Legislative Committee CWA Local 3902,
member of Mulga Baptist Church.
ADDITIONAL INFORMATION:
On the President's List / Dean's List every quarter while attending
Virginia College. Was a member of the Legal Aid Society, Secretary for
Legal Aid Society and became President of the Legal Aid Society at VC. I
received several commendations for different tasks while working in
telecommunications over my 31 years of service. Very proficient in
different computer software programs such as Microsoft Office, excel, word,
outlook, etc... I retired from A T & T June 29, 2008 with 31 years of
service. I am very eager and willing to start a new career in the
healthcare field.
REFERENCE:
Tammy Wood
VP of Operations
Viscent Orthopedic Solutions
Nancy Rancont
A T & T Area Manager
William Sester
Birmingham Heart Clinic
Terry Davis
United Way of Central Alabama
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