Quality Assurance Administrative Assistant
Resume:
Holly Thomerson
**** ***** **. ***. * Louisville, KY 40206
*****.*********@*****.***
EDUCATION
University of Northern Colorado
Greeley, Colorado
Begun 2010
Major: Master of Music, Music History and Literature
University of Louisville
Louisville, Kentucky
2004-2009
Major: Bachelor of Arts, Music
Minor: Philosophy
Degree received with honors: May 2008
WORK EXPERIENCE
Measured Progress
Senior Assessment Evaluator- Measured Progress is a company employed
by several states (including Maine, Massachusetts, Kentucky, and New
Mexico), which evaluates student responses in statewide standardized-
testing. The outcome of these evaluations directly influences the
amount of federal funding the states' educational systems receive. In
this project, I worked specifically for the state of Kentucky,
operating as the first level of quality assurance for fourth grade
reading comprehension. I managed anywhere from five to eleven
individuals daily, ensuring that they had proper and accurate
evaluations.
Quality Assurance Coordinator- In this position, I was in charge
of teaching two groups of people Arts and Humanities area content, and
how to appropriately and accurately score student open response
questions for the CATS standardized testing of KY. I was also
responsible for accurately scoring myself, handling conflicts between
scorers, and being one of the area "experts" in the subject. This
position dealt mainly with in interpersonal interactions and training.
St. Joseph Children's Home
Residential Counselor- In this position, I worked with at-risk
children who had been physically, sexually, or emotionally abused or
neglected. The goal of this position is to help acclimate each child
to the living environment and aid them in developing and utilizing
coping skills to manage their emotional and behavioral problems, as
well as teaching them structure and routine (as many come from homes
without any resemblance of organization) so that they will be healthy
and functioning members of society. Additionally, I was responsible
for aiding the children in their educational endeavors. Many of them
are not as advanced as other children their age; I aid them with their
schoolwork, give them additional pedagogical attention when needed,
and develop new learning strategies to best meet their individual
learning styles.
University of Louisville Music Library
Administrative Assistant- While working at the music library, it was
my responsibility to accurately re-file books, use the computer system
to discharge materials to students, patrons, and faculty, perform
other computer tasks, answer the phone, and deal one-on-one with any
clients who had questions or needed assistance.
R & S Pharma., Inc.
Administrative Assistant- In this position, I performed odds-and-ends
jobs for my superiors. Primarily, this involved computer skills, as I
electronically combined and integrated data from other companies into
the company's electronic database using Microsoft products.
TM Computer
Receptionist- At TM Computer, I served as an assistant receptionist
where I performed such tasks as answering phones, filing, preparing
and mailing company information, and other various tasks assigned by
the company manager/owner.
VOLUNTEER EXPERIENCE
Loucon Camp/Retreat Center
Summer Counselor- I was a volunteer counselor for girls, grades 6-8,
for two years. While in this position, it was my responsibility to
oversee the well being of the girls, get them to all scheduled
activities on time, coordinate and arrange group meetings and
discussion settings, for which I was in charge, and handle any
questions/personal stories/etc., and give proper advice, guidance, and
direction.
Happy Valley Elementary School
"Big Sister"- Although not technically associated with the Big
Brothers/Big Sisters program, I served in a very similar capacity. Twice a
week, I would visit a kindergarten girl in her classroom. While there, I
played with her, participated in classroom activities, socialized with her
peers, and served as a positive role model. It was the goal of the program
to help the child connect and make friends with an older individual,
hopefully aiding her in becoming more confident, independent, and happy on
her own.
AWARDS/HONORS
University of Northern Colorado Dean's Scholarship
University of Northern Colorado Academic Merit Scholarship
University of Northern Colorado Graduate Assistantship
University of Louisville Dean's List
Member of University of Louisville Honors Program
Recipient of Academic Scholarship from the University of Louisville
Recognition of Academic Achievement
1st place winner of South Central Kentucky Regional Beta English
competition
EXTRACURRICULAR ACTIVITIES
Member of St. Paul United Methodist Church
Volunteer as a junior "big sister" for an underprivileged kindergarten
student.
CERTIFICATIONS
First-Aid/CPR certified (through St. Joseph Children's Home in 2009) for
infants, children, and adults.
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