Caren Akers

Jensen Beach, FL *****

772-***-****

abjr77@r.postjobfree.com

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Career Summary

Human Resources Professional with a diversified background to include:

human resource management: benefits administration, safety, recruitment -

both nationally and internationally, employee relations, training,

development of employment handbooks, job descriptions and policies and

procedures.

Professional History

Confidential 4/2008 -

present

Present position is with a Physical Therapy Rehabilitation and Home Health

Care company. This position performs many different duties within the

company which include: Developing Human Resources policies and procedures,

Payroll, Insurance Verifications, Insurance Credentialing, contractor

accounts payable and contracted accounts receivable. Personnel files

received zero deficiencies with State of Florida AHCA audits for

licensures. Designed and implemented a database to ensure compliance

requirements for all field personnel.

Frenchman's Creek, Inc. 9/2006

- 12/2007

Human Resources Director 11/1999 -

8/2003

Developed and structured the Human Resource Department from a one person

office into a department of five to oversee 400 employees in seventeen

departments. Assisted department heads with the strategic planning of

staff for their departments. Stayed current on any employment law or

pending changes. Coordinated and implemented the change from ADP Payroll

into ADP Eease HRIS system. Oversaw and monitored employee housing.

Administered and oversaw the employee benefit program. Embraced and

energized the company's philosophies and standards which created a uniform

corporate culture through orientations, employee newsletters, contests and

various employee functions throughout the year. Designed and implemented

executive management 360 degree performance appraisal program. Responsible

for the overseeing the international training program. Handled and resolved

EEOC investigations on age and race discriminations which were dismissed.

Created safety training programs to coincide with workers compensation

claims. Handled and resolved any employee relations issues.

Willoughby Golf Club 8/2003 -

9/2006

Human Resources Director

Prepared payroll of $1M and administered employee benefit program which

consisted of 401(k), health, dental and life insurance of $250K and various

AFLAC supplemental programs. Reduced payroll and 401(k) administrative

fees by changing payroll weekly to bi-weekly. Updated and maintained

employee handbooks to be current with any applicable changes in

legislation. Assisted and resolved questions and concerns by the staff had

regarding company benefits. Developed and implemented employee newsletter.

Completed the annual 5500 audit. Maintained the Jantek time clock system.

Prepared monthly 401(k) reports to for the Director of Finance and the

Finance Committee. Prepared end of month payroll accrual reports for the

Director of Finance. Monitored and administered vacation and sick time

accruals and requests per company policy. Processed new hire paperwork and

completed background screenings in compliance with clubs policies and

procedures.

CAREN AKERS

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Florida Health Choice 3/1999 -

7/2000

Account Coordinator company

closed

Prepared health insurance quotes for small groups. Reviewed all paperwork

submitted by companies for compliance. Issued group numbers based on

policy selected.

BallenIsles Commercial Properties 3/1998 -

10/1998

Marketing Assistant division

closed

Designed and implemented marketing database to monitor actives for property

management. Handled basic book keeping services for several real estate

partnerships. Developed and implemented Drug Free Workplace Program for

one of the partnerships. Designed employee appraisal forms which were

implemented in several entities. Prepared marketing and sales packages for

all properties owned by the John D and Catherine T MacArthur Foundation.

Shands HomeCare 3/1996 - 3/1998

Human Resource Generalist division

closed

Maintained staffing levels to meet the needs of the homecare needs for our

four county area. Maintained zero deficiency during personnel file audits

with State and Federal agencies which in AHCA and JCAHO. Coordinated and

conducted all new employee orientations to provide an overall of company

policies and procedures and philosophies. Ensured that all mandatory and

supplemental in service training classes were held and taken. . Completed

all required background screenings through FDLE, DCF and Florida DMV as

required by AHCA guidelines.

Regional MIS Trainer 3/1997 -

3/1998

Trained all existing staff and new staff on new DELTA computer software.

Provided technical support to branch offices during initial start up

period.

Florida United Engineers 8/1994 -

2/1996

Human Resources Generalist owner retired

Administered employee benefits. Recovered approximately $4K in employee

benefits during audit. Maintained personnel files for two branch offices.

Prepared bi-weekly and monthly payroll. Supervised data entry staff.

Education

Barry University

Bachelor of Science in Administration

1999

Predictive Index Certified Analyst

2002

Continuing Education

ADP PC for Payroll

ADP Eease

Various web seminars offered through SHRM

Associations

Society of Human Resources Management (SHRM) 10/1999

- present

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