Manager Engineering

Jonathan D. Heckert

**** *. ***** **** **.

Baton Rouge, LA 70815

Cell 225-***-**** Home 225-***-****

*********@*****.***

Education: Louisiana State University (LSU) Baton Rouge, LA May 2005

Bachelor of Science, Human Resource Training and Development

Minor, Business Administration

Related coursework: Marketing, Economics, Accounting, Human

Resource Development

Experience: Kelly Services, Inc. November 2005 -

August 2010

October 2008 - August 2010

District Manager-Louisiana, Kelly Engineering Resources

. Manage overall staffing operations for Kelly's second

largest customer including six petrochemical facilities.

. P&L responsibility of over $20 million.

. Business development within the LA Region.

. Provide direct supervision and training for On-Site teams

at two large customer locations.

. Ensured adherence to all company and client policies and

procedures.

. Recruitment of technical employees for engineering, office,

IT, healthcare, finance, light industrial, and maintenance

positions.

. Participated in budgeting and goal setting for LA Region.

. Policy and procedure development and implementation.

. Manage overall recruiting and retention programs for

Louisiana Region.

. Responsible for management of change, training, and

performance evaluation processes including employee

coaching and performance improvement plans.

. Serve as emergency response focal point for Gulf Coast

Region.

. Trained Gulf Coast team members on KBN usage in the event

of plant closures and catastrophic events.

. Manage Safety program for Louisiana region including

facilitating all RCI's and incident investigations.

. Sustained OSHA rate of 0.0 for over four years.

. Two major sites recognized company wide for safety

performance.

. Participate in Site Contractor Leadership Network, Nested

Contractor Leadership Network, Engineering Solutions EH&S

Safety Team, and several community relations committees.

. Worked with client purchasing to develop a payroll process

to minimize billing and accounts receivable issues.

. Increased efficiency of operational functions within region

allowing for additional customer face time.

. Developed a regional file share and electronic filing

structure for Louisiana Region.

. Piloted Temp-To-Hire programs throughout LA Region.

. Sustained contribution of approximately 200% of budget.

October 2007 - October 2008

Partnered Staffing Manager, Kelly Engineering Resources

. Manage day to day administration of over 200 employees.

. P&L responsibility of $12 million.

. Business development within the Plaquemine site.

. Leveraged best practices to partner site and provided

training for new On-Site Manager.

. Provide direct supervision and training for On-Site

Coordinator.

. Ensured adherence to all company and client policies and

procedures.

. Recruitment of technical employees for engineering office,

IT, healthcare, finance, light industrial, and maintenance

positions.

. Tripled the number of positions filled in the process

automation and process engineering group year over year

from 2007-2008.

. Wage management for client in order to maximize retention

and minimize cost.

. Created a system to track paid time off that was leveraged

to the entire account.

November 2005 - October 2007

On-Site Coordinator, Kelly Engineering Resources

. Manage day to day administration of over 200 employees.

. Handle all employee orientations.

. Recruitment of technical employees for engineering and

maintenance positions.

. Developed an effective recruiting program to include

process engineering and process automation roles previously

recruited by another supplier.

. Assist client in wage management to maximize retention and

minimize cost.

. Maintain payroll, paid time off, and pay rate spreadsheets

for internal records as well as client records.

. Handle all personnel issues including attendance and

performance problems.

. Responsible for management of change, training, and

performance evaluation processes.

. Participate in Site Contractor Leadership Network, Nested

Contractor Leadership Network, Office Professional Network,

and several community relations committees.

Glazer's Wholesale Liquor March 2004 -

November 2005

May 2005 - November 2005

Transportation Manager

. Manage nineteen employees during day-to-day delivery

operations.

. Manage three employees during day-to-day warehouse

operations.

. Route eighteen delivery routes on a daily basis.

. Maintain all Department of Transportation records for

nineteen drivers.

. Develop and administer all safety training.

March 2004 - May 2005

Merchandiser

. Assisted on-premise accounts with point of sale

merchandise.

. Maintained inventory and inventory control.

. Condensed job task and responsibilities from one month to

one week.

Baton Rouge Community College Jan 2005 -

May 2005

Human Resources Intern

. Processed all incoming applications.

. Mailed all correspondence to applicants.

. Organized and conducted employee orientation.

Southwest Engine and Automotive Repair July 2001 -

July 2004

General Manager

. Managed thirteen employees during day-to-day activities.

. Procured inventory of supplies and parts.

. Trained employees including process and safety training.

. Developed apprenticeship relationship with Glen Oaks High

School.

References: Available Upon Request

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