Customer Service Sales
Resume:
Nancy Harris
Apt ***
Odessa, TX 79765
Work History:
McJunkin Red Man Corp. – Odessa, TX April 2001 – Present
Receptionist/Corporate Sales Office Administrative/Sales Assistant
Answer multiline phones, transfer and direct calls,
Greet guests, vendors, customers visiting our facility,
Assist with material quote requests,
Prepare expense reports for sales office staff,
Oversee monthly safety training for sales office,
Responsible for recording and sending in attendance report for sales office staff, salary and hourly,
Maintain calendar for Regional Manager,
Receive and process checks for Chevron “Like Kind Exchange” program,
Maintain office supplies for sales office,
Coordinate catering, hotel reservations and location for special meetings and trainings,
Oversee preparation for Permian Basin Intl. Oil Show exhibitor’s booth,
Assist store personnel with inventory preparation,
Responsible for completing interstore transfer of materials
Convergys – Lubbock, TX 1997 – 2000
Customer Service, Quality Assurance Monitoring, Lead Transition Representative for new hire training classes, Trainer for
new hire classes on AT&T Wireless systems and procedures.
Traveled to new locations to train customer service reps and assist in opening of those locations
Lamb County Tax Office – Littlefield, TX 1979
Tax Office Deputy
Issued Vehicle Tag Registrations and Renewals
South Plains Hospital and Clinic – Amherst, TX 1978 – 1979
Medical Records Transcriptionist and File Clerk
Computer and Office Machine Experience:
Windows 95, 98, 00, XP, VISTA Company Specific Programs
Microsoft Word Multiline Phone System
Microsoft Excel 10 Key
Microsoft Outlook Copy Machine
Calendar Fax Machine
Internet Navigation
Education:
Amherst High School 1979 Graduate – Valedictorian
South Plains College, Lubbock Campus 1996 – Completed prerequisites and accepted into SurgiTech prg
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