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Sales Customer Service

Location:
Littleton, CO, 80121
Posted:
October 11, 2010

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Resume:

Michael G. Foss

303-***-****(home) 303-***-****(cell) 719-***-****(work)

abjr1a@r.postjobfree.com

EXPERIENCE

U.S. ARMY Engineer, 12/02 to 09/10

Lieutenant Colonel, Engineer, Peterson AFB, CO: Military Executive of the

National Geospatial Intelligence Agency Support Team. Responsible for

relationships with component commands and US Northern Command in support of

Homeland Defense and support to civilian agencies in the event of an

emergency. Oversee the operating and travel budget, program management and

government contracts. Manage 2 Branch Chiefs and a team of 15 Geospatial

Intelligence Analysts. Conduct briefings

. Oversaw the development and initial workshop of the Unified Geospatial

Operations Group for the Command

. Responsible for conducting and preparing briefs, concepts of

operations, white papers, executive summaries and scheduling and

planning, scheduling and escorting/briefing Distinguished Visitors

. Represent NGA during exercises and planning conferences

. Coordinate with crew of DoD contractors

. Brief NGA support to SMDC/ARSTRAT Tactical Space Operations courses

Lieutenant Colonel, Engineer, Fort Bliss, TX: Deputy Commander of a

Training Support Brigade. Provide senior leadership of all operational

areas of an organization with over 1,500 employees. Support the commander

in managing operations, strategic and operational planning, logistics, food

service for up to 3,500, facility management and construction, internal and

external training, human resources, intelligence, IT and soldier welfare.

Multi-unit oversight of 10 operations in three states.

. Managed the contracts, leasing and construction of 8 buildings and 2

training sites

. Managed key leader assignments, development and career progression

. Oversaw all DoD contracts for services and personnel

. Managed a staff with 8 direct reports

. Responsible for an annual budget in excess of $50 million

. Oversaw the development of military training and education for US and

Allied Forces pre-deployment

. Conducted initial welcome briefings for units prior to training

commencement

Lieutenant Colonel, Engineer, Fort Bliss, TX: Commander of a Training

Support Battalion responsible for the all aspects of operations to include

human resources, logistics, food service, facility management and

construction, IT, intelligence and soldier welfare. Manage the training for

Army, Air Force and Naval units preparing to deploy overseas.

. Conducted academic, collective and physical training and education for

over 15,000 US and Allied Armed Forces members

. Managed multi-unit operations in two states.

. Responsible for the control, usage and inventory of equipment worth in

excess of $5 million

Lieutenant Colonel, Engineer, Peterson AFB, CO: Deputy Chief for the United

States Army Space and Missile Defense Command, Advanced Geospatial

Intelligence Node. Responsible for all geospatial intelligence imagery

products, management of intelligence analysts and the accuracy and

timeliness of products. Provide support to all branches of the U.S.

military and other governmental agencies throughout the world.

. Led and deployed a team of analysts in support of Hurricane Katrina

relief efforts

. Managed the production of over 500 requests for intelligence analysis

products received by the command

Major, Engineer, Peterson AFB, CO: Senior Watch Officer for the United

States Army Space and Missile Defense Command, Mission Management Center.

Supported deployed forces using Blue Force Tracking.

CCS Medical, 1/07 to 7/07

National Inside Sales Director, Englewood, CO: Responsible for all sales

and customer service for the Wound Care Division of a healthcare company.

Oversaw 5 Account Executives, 10 Account Representative and 4 Patient

Representatives.

WESTWOOD COLLEGE OF AVIATION TECHNOLOGY, 12/00 to 9/02

Executive Director, Denver, CO: Leader of a for-profit college with overall

responsibility for revenue and profit growth of the campus. Responsible for

all campus operations to include local and national admissions (sales),

financial management, facilities, career placement, student services and

education.

. Realized revenue growth of 18.9% ($1.4 million) in a one year period

. Improved and maintained operating margin by 34% ($.6 million) in a one

year period

. Realized a graduate job placement rate in excess of 95%

. Improved student retention rate to 96.9%

G&K SERVICES, 7/87 to 11/00

Regional Director of Operations, Georgia and Western Regions Consultant and

manager with oversight of production operations for 12 facilities in eight

states with annual revenues in excess of $250 million. Responsible for the

hiring and training of managers, operational conformance with company

standards and all aspects of plant and facility operations. Consultant to

managers on corporate operations.

. Oversaw the start-up of 3 new facilities as well as the complete

retrofit a 4th facility

. Managed the integration of three acquired operations into company

standards

. Reduced regional operating costs by 14%

General Manager, Seattle, WA: Managed all aspects of a uniform rental sales

and services company in a two-state region with overall responsibility for

revenue and profit growth. Responsible for sales, customer service,

production, accounts receivable, and administration for a multi-location

operation. Managed and led a location wide Major Accounts Sales team.

. Realized a 100% increase in revenues in a two-year period while

increasing operating margins from (23)% to 10% in a two-year period

. Staffed and supervised the start-up of a new sales branch

. Managed a sales force of seven Territory Sales and one Major Accounts

Sales Representative

Plant Mentor, Western Region: Consultant to Plant and General Managers for

eight industrial production operations and two clean room operations with

overall responsibility to insure location adherence with company best

practices, reducing operating costs and improving quality performance.

. Developed and implemented a corporate operating procedures manual and

oversaw the start-up and development of two new facilities

Plant Manager, Denver, CO: Managed the company's largest production

facility with responsibility for all production costs, schedules, inventory

and quality. Led the production, new order, engineering, facilities and

clean room departments.

Sales & Service Manager, Los Angeles, CA: Responsible for all customer

service and sales activities in the Southern California market. Managed all

route sales activities, customer service, customer renewal and retention

and revenue growth within existing customer base.

Plant Manager, Los Angeles, CA: Plant manager for an industrial laundry

with responsibility for all production costs, schedules, inventory and

quality. Led the production, new order, facilities and engineering

departments.

Manager Trainee, Denver, CO: Trained as a Sales Representative, Route Sales

Representative and Production Manager

EDUCATION

BA, Economics-Business Management, Bethany College, Kansas

Graduate work in leadership, US Army Command and General Staff College

Willing to Travel Possess Top Secret Clearance



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