Manager Customer Service
Resume:
Danene R. Yokeum
Colorado Springs, CO 80911
719-***-****-Home
Summary of Qualifications
o Medical Administrative Background
o Full Charge Bookkeeping/Accounting Abilities
o Advanced skills in Microsoft Office Package, Peachtree, QuickBooks
o Excellent communication skills and ability to manage day-today operations
o Work well under pressure and capable of doing repetitious tasks
o Sharp eye for detail while maintaining project overview
Professional experience
06/2009-11/2009 Rygiel's Renaissance in Women's Healthcare. Colorado
Springs, CO
Office Manager
Responsible for supporting the owner of the company in any administrative
duties to include keeping minutes for all meetings and special projects.
Compiled and produced budget reports, spreadsheets, and other financial
reporting documents for the operations of the company. Responsible for all
day-to-day operations, to include back office (clinical structure).
Maintained and updated all credentialing, hospital privileges, and
licensing requirements for physician. Assisted with Billing Manager in
claim processing, posting payments, and Insurance issues. Responsible for
Contracting with all Insurance companies to include Medicare/Medicaid.
Compiled reports for billing/insurance for payer mix reports/outstanding
collections and charges. Responsible for processing all payrolls for 6
employees to include taxes and year end reporting. Handled all Accounts
Payable procedures to include vendor relations, and processing payments on
a weekly basis. Responsible for all collections, payment arrangements, and
receivables for the company... H/R representative and dealt with handling
all new hires, benefit processing, terminations, and any other related
duties to include benefit administration. Provided leadership and support
for the entire office, the flow of each day to include scheduling,
delegating responsibilities, and overall structure of the office.
11/2007-03/2009 Peak Emergency Medical Billing/MedData Inc. Colorado
Springs, CO
Executive Assistant
Responsible for supporting the President and Vice President of the company
as well as all Executive and management in any administrative duties to
include keeping minutes for all meetings and special projects. Compiled
and produced budget reports, spreadsheets, and other financial reporting
documents for the Vice President of Operations. Responsible for processing
all payrolls for 39 employees. Handled all Accounts Payable procedures to
include vendor relations, and processing payments on a weekly basis.
Responsible for all Monthly billing for our client statistics and patient
billings to include receivables, and collections. Acting as an H/R
representative and handling all new hires, benefit processing,
terminations, and any other related duties to include 401K and retirement
accounts. Assisting all Managers with any special projects or assistance
needed on a regular basis. Arranging travel for the Vice President and
Managers for any conferences and meetings needed on an annual basis.
Coordinated all Board Meetings and arranged for lunches and materials as
needed. General support for the Executive staff.
2007/2007-Temp Assignment Underground Locators, (Paradigm
Solutions) Colorado Springs, CO
Payroll/AP/AR
Responsible for processing payroll weekly for over 160 employees, direct
deposit, and time sheet entry and reconciliation. Weekly billing for a
time sheet tickets and contracts. Deposits and payments, Accounts payable
processing, and reconciliation. End of month accruals and Journal entries.
02/2006-5/2007 El Paso County Electric Company Colorado Springs, CO
Office Manager
Responsible for maintaining all aspects of accounting and finance related
to the business, including taxes, payroll, AP and AR, and year end
reporting. Responsible for maintaining and opening jobs and bids for
electrical contracting/subcontracting. Assistance with any other job
related issues as needed. Maintain and run office to President's standard
of service, and other misc. duties to include filing, data entry, and light
housekeeping
09/2002-12/2005 Villas In Southgate Colorado Springs, CO
Office Manager/Assistant Administrator
Performs all functions relative to HUD reporting requirements, Non-Profit
status 501(c) 3,Rent Roll and collection, all accounting, payroll and
financial reporting, computer operation and file maintenance, Human
Resource management and daily operations support; Function as Administrator
in his absence as well as assist with any ay to day operations.
09/2001-09/2002 Colo. Spgs. Foot & Ankle Clinic Colorado Springs, CO
Medical Assistant
Assisting with patients, keeping up with charts, dictation, filing, phones,
scheduling, assisting with surgeries, and other duties for the Physician.
Basic housekeeping and other clerical duties.
02/2000-12/2000 High Country Truck Specialists Colorado Springs, CO
Administrative Assistant
Responsible for processing work orders and parts for customer billing,
processing all taxes due, follow-up work with Receivables and collections,
including court orders; assist Office Manager with payables and any other
necessary accounting projects, and basic office duties to include phones,
filing, and customer service.
07/1999-02/2000 Auto Truck Services, Inc. Colorado Springs, CO
Office Manager
Responsible for all bookkeeping aspects of the office including payroll and
monthly, quarterly, and annual taxes; Secretarial work including
scheduling, customer service, controlling cash register and petty cash
accounts; Responsible for general office duties that include phones, filing
and running basic equipment and inventory. Responsible for ordering any
necessary supplies and equipment.
Education
2009-Present Ashford University Colorado Springs, CO
Healthcare Administration
Currently scheduled to graduate in 10/2011
Pikes Peak Community College Colorado Springs, CO
Associates/Certificate
Office Training, Computers, General Accounting, Office detail. 15 week
course 72
Credit hours applied to Associates Degree
Blair College Colorado Springs, CO
Associates/Not Completed-Medical Assisting
Medical Office Management courses to include Billing and Coding; Clinical
and Back Office Courses, and general education such as Psychology, Ethics,
Accounting, etc.
References Available upon request.
Contact this candidate