Customer Service Marketing

Rachel Haberman Objective

*** *. ***** ******, ** obtain an engaging and challenging position that

#*** ****** ** ** ****** my problem solving skills, office

Waukesha, WI 53188 management and marketing communication experience

920/988-5678

abjqx6@r.postjobfree.com

Availability: Two weeks

upon notice

http://www.linkedin.com/

in/ rachellhaberman

References available

upon request

Summary of Qualifications

Proficient with MySQL, Oracle, Sales Workbench, eOM and

Unica Campaign and Business Objects

Familiar with Java, JavaScript, HTML and CSS

Proficient with Microsoft Windows XP, Vista, and 7, and

Office 2003/2007, and Adobe Creative Suite

Bilingual in Czech, conversational in Spanish and Chinese

Education

University of Wisconsin-Madison, Madison, WI

Bachelor of Science, Graduated May 2010

Major in Communication Arts, History of Science

Cumulative GPA 3.37/4.000

Work Experience

Public Relations Assistant Aug. 2009-July 2010

ABC for Health, Madison, WI

Research, recommend and implement company communication

strategies

Write press releases and serve as media liaison

Plan, execute and troubleshoot event planning

Write and edit firm publications and grant applications

Organize and execute company events

Maintain communication lines with members

Marketing Intern

Dec. 2009-June 2010

Coca-Cola, Madison, WI

Prepare marketing campaigns reviewed by the Coke Zero

brand team

Identify and evaluate opportunities to build Coke Zero

brand awareness

Activate mobile marketing media around campus via Coke

Zero vehicles

Build relationships and coordinate with local Coca-Cola

bottlers and affiliates

Identify, promote, coordinate and execute interactive

Coke Zero programs

Budget, expense and inventory management

Marketing Intern Jan. 2008-Aug. 2009

Scion, Madison, WI

Plan, publicize and activate Scion events on campus

Promote and represent Scion brand

Perform audience segmentation and analysis

Track and evaluate strategy performance

Manage database of customer demographics

Event Management

Feb. 2007-June 2010

University of Wisconsin Athletic Department, Madison, WI

Organize and manage customer service teams during events

Provide customer service and assistance to event managers

Plan large-scale events including sporting events and

other entertainment

Contact this candidate