Derrick Stallings

** **. ***** *****-*******, Virginia 23666

757-***-**** home

abjqwm@r.postjobfree.com

Objective:

I am currently seeking a position with a company that offers a standard of demonstrated

organization, customer service, creative vision, quality and integrity. One that will afford

me an opportunity to continue my commitment to hard work while working to exceed

organizational goals.

Profile

I am flexible and versatile with the ability to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability to learn and conquer any task or job that

is placed before me. Excellent team building skills with a passion to succeed at all levels.

Education:

ROWAN UNIVERSITY – Glassboro, NJ; Major: Economics

2002 to 2005 - (96 credit hours accumulated)

Professional Experience:

CITY OF SAN ANTONIO - Aviation Department: Communications Operator; San

Antonio, TX, 2008 to April 2010:

Under general supervision, responsible for dispatching airport police, fire, maintenance,

transportation, operations and parking personnel according to requests for service and

available manpower, via the operation of radio, telephone, computer terminals, multi-data

terminals, and paging system

Handle and control incidents involving aircrafts and passengers throughout the airport

Provide accurate and updated information to customers through hundreds of phone

calls daily

Prepare searches on employees and possible suspects via our ACAD/Airport Computer

Aided Dispatch system per officers request

Responsible for the safety of passengers through the dispatch of Airport Police

Officers, Airport Fire and EMS and the on base emergency team

Work as team with co-workers to maintain accurate information needed to provide in

an emergency to the officers

BEST BUY - Sales Associate; Holmdel, NJ, 2006 to 2007:

Daily interaction with customers providing service to the customer before, during and

after a purchase

Patiently and maturely handled customer complaints

Provided comprehensive and expert information while assisting customers

Provided an enhanced level of customer satisfaction to ensure customer felt a product

or service met their expectation

Assisted other departments if necessary due to lack of employment or call-outs

.

Circuit City – Customer Service/Sales Associate; Eatontown, NJ 2005 to 2006

Made sure customer’s priorities and needs came first by listening and assessing the

problem at hand

Provided training to new hires and assisted with their development within our company

Performed supervisor duties when supervisor was away from the work

Opened and closed my department on a daily basis ex: opening and closing bay doors

and security door to department. Opened and closed down all equipment in the

department

If needed assisted with other departments and sometimes helped unload delivery trucks

Skills Summary:

Customer Service

Sales/Retail

Communications

General Office Skills

Microsoft Computer Applications/Database Systems

Typing 40 wpm

Microsoft Office Suite

Professional Organizations:

Played with the Semi-Pro Team-San Antonio Soul

Played with the International Basketball League

REFERENCES AVAILABLE UPON REQUEST

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