Laquisha Cooper

*** ********** ****, *****, ** **773

(256) 457 - 7463

abjquy@r.postjobfree.com

Objective To work in an area that focuses on providing customer

service.

Employment 9/02/2008 - Present: Social Service Caseworker,

(40+hrs/week)

State of Alabama: Madison County Department of Human

Resources, 2206 Oakwood Ave NW, Huntsville, AL 35810

Assist families who have abuse and/or neglect cases open

with the state of Alabama due to physical abuse,

substance abuse, or parental absence. It is my

responsibility to partner with the family, the family's

support network, and community service providers to

identify strengths and needs of the family and also

provide services to the family to aid in alleviating

concerns regarding the children's safety.

3/15/2008 - 9/02/2008: Therapist, (6 hrs/week)

Behavioral Intervention Services, Inc., P.O. Box 4416,

Huntsville, AL 35815

Teach children who live with autism the skills that will

facilitate development and improve independence by

applying the concepts of Applied Behavior Analysis (ABA)

to target acceptable and unacceptable behaviors.

8/15/2006 - 8/28/2008: Medical Assistant, (16-40

hrs/week)

Catherine Yack DPM, 2006 Franklin Street, Suite 106,

Huntsville, AL 35801

Check in and greet patients, check and record vitals,

procedure set up, surgery assist, x-ray processing and

developing, communicate medical information to patients

and other appropriate parties, and other duties that may

arise.

07/2005-12/2005: Teacher, (30-40 hrs/week)

Primrose School of Research Park, 5014 Bradford Dr.,

Huntsville, AL 35805

Lead teacher in classroom of preschool students ages 3

to 4. Lead teacher in after-care program for students

ages 5 to 12. Floated between all classes from newborn

to Pre-K to assist lead teachers. Duties consisted of

preparing lessons plans and teaching curriculum as well

as assisting school-aged children with homework.

9/29/2003 - 5/29/2004: Customer Service Agent, (30-40

hrs/week)

West Corporation, 5000 Bradford Drive, Huntsville, AL

35805

PacifiCare Health Insurance: Assisted plan holders and

health care facilities with questions pertaining to plan

coverage

4/02/2001 - 8/06/2002: Customer Service Agent, (30-40

hrs/week)

West Corporation, 5000 Bradford Drive, Huntsville, AL

35805

American Express: Assisted cardholders and potential

customers with questions pertaining to credit card

policies and assisted callers through application

process for credit cards.

Education B.A., University of Alabama, Huntsville, AL-May 2008

Major: Psychology

Minor: Business Administration

Honors/Awards UAH Recognition of Outstanding Performance: Spring 2008

UAH Scholar: Fall 2007

UAH Scholar: Spring 2005

Skills Verbal Communication Skills Versatile and Adaptable

Critical Thinking Skills Interpersonal

Excellent Writing Skills Ability to multitask

Time Management Skills Self Starter

Moderate Typing Skills

Computer Microsoft Office Suite, All Windows Programs and general

Experience PC Skills

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