Customer Service Human Resources

Garry M. Moore Jr.

CURRENT/PERMANENT : *** Mountain High Drive. ( Antioch, TN 37013

PHONE (615) 715- 9167 ( abjqsy@r.postjobfree.com

OBJECTIVE

To obtain a challenging position in Customer Service, Advertising,

Marketing or Human Resources to utilize and enhance my communication,

presentation, and writing skills.

EDUCATION

August, 2008 Tennessee State University Nashville, TN

. Bachelor of Science: Speech Communications and Theatre

CLUBS/ACTIVIES

National Broadcasting Society; Tutor, Greater Grace after School

Tutoring program (2008); Tennessee State University Gospel Choir

(2004-2005)

HONORS/AWARDS

Deans List

WORK EXPERIENCE

February '06 to Present Nashville, TN

Embassy Suites Hotel, Valet

> Valet Cars

> Drive hotel Shuttle Van and assist with misc. hotel needs

August '06 to August '09 Nashville, TN

Home Depot, Cashier

Cashier Responsibilities:

> Provide excellent customer service

> Assist customers with final purchases

> Assist customers over the phone

March '09- Sept '09, Fall Nashville, TN

Department of Human Services, Eligibility Counselor

Eligibility Counselor Responsibilities:

> Determine status of patient's benefits

> Determine parent's insurance eligibility and claim status using UB and

1500 claim forms

> Problem solver

August '04 to Dec. '05 Nashville, TN

Tennessee State University, Resident Assistant

> Market and advertise different programs hosted by the staff of the

complex

> Assist residents with misc. housing issues

August '04 to Dec. '05 Nashville, TN

Dell, IT Customer Service Agent

> Assist customers with different IT inquiries regarding Dell equipment

> Customer resolution

> Problem solver

SKILLS

Proficient Keyboarder

Microsoft Word

Powerpoint

Excel

Misc. Internet Technologies

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