Customer Sap

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Georgia Devonta Catron

*** *. ********** **.

Enterprise, AL 36330

Phone: 334-***-****

E-mail: **.********@*****.***

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Objective

To take the knowledge I have gained as a college graduate and work with a

company where I can extend my abilities and become a great asset and

serve in a challenging position that utilizes my skills, leadership, and

provides, an opportunity for growth.

Summary of Qualifications

Graduated Maga Cum-laude in my Bachelors Degree Class of 2010 with a 4.0

GPA. I have a Bachelors in Information System Security and a Associates

in Education. I am a member of Alpha Beta Kappa Honor Society. I am very

eager to enter the field of technology. I have skills in operating

systems, productivity software and program languages.

Work Experience

Shipping Clerk (2/2010 - 7/2010)

Medtronic, Memphis, TN

.Responsible for processing orders in SAP

.Trained new employees to pick and ship orders to customers

Marketing (10/2007 - 11/2008)

Pemko Mfg., Memphis, TN

.Responsible for creating brochures for Pemko's customers and Reps that

was strictly for marketing.

Receptionist (5/2007 - 11/2008)

Pemko Mfg, Memphis, TN

.Answered and transferred incoming calls for Pemko employees and also had

to handle customers and Reps. Calls for requested literature.

Filing Clerk (5/2007 - 11/2008)

Pemko Mfg., Memphis, TN

.Filed invoice and orders for Pemko's Customer Services Reps.

Shipping Receiving Clerk (5/2006 - 2/2007)

Kuehne & Nagel, Southaven, MS

.Checked status of orders, ran pick waves, answered e-mails and phone

calls, issued pick tickets to pickers and logged there time in and time

out, kept track of lost shipments and entered data from the bill of

lading into a spreadsheet then filed the bill of ladings.

.Train new employees accurately on their job functions.

.Held a major role in the development of a cycle count program that

eliminated physical inventories.

.Responsible for eliminating manual space allocation by implementing an

automatic program that increased production and accuracy throughout the

Inventory Department.

.Analyze, plan and control the inventory levels, schedules and

allocations for inbound and outbound shipments.

.Coordinate with supervisors and co-workers to ensure that the work is

processed in a timely manner.

.Ensure accurate accounting and disposition of all discrepant goods.

.Handle and research extensively and thoroughly all customer products.

.Cross-trained to support customers service functions including:

coordination with all carriers for outbound shipments, create/ maintain

outbound shipment and carrier usage-logs.

.Responsible for leading the daily activities of associates within the

Returns Department to ensure compliance of Customer's needs.

Serialization Administrator (9/2004 - 5/2006)

Priority Solutions/ K&N, Memphis, TN

.Responsible for formatting serial numbers, UPCs, and shipping labels for

the Apple Computer kits.

.Uploading the serial labels into SAP to be placed on the kits to be

stored on the line for production to meet a deadline.

.Communicate with the customers to make sure products were handled

correctly.

.Kept inventory on Serial Numbers

Education

Bachelors of Science Degree

ITT Technical Institute

Cordova, TN

ITT Tech Institute, Cordova, TN 7-2007- 4-2010

Bachelors in ISS (Information System Security)

Maga Cum-laude

Alpha Beta Kappa Honor Society

Additional Qualifications

Operating Systems

Windows 95/98, Windows XP, Windows Server 2003, Linux

Productivity software

MS Office (Word, Excel, Access, & PowerPoint), Adobe Photoshop, SAP

Programming Languages

Visual Basic.NET

Contact this candidate