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Human Resources Customer Service

Location:
Newtown, PA, 18940
Posted:
October 11, 2010

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Resume:

Andrew J. Kripp

** ******* ***

Newtown PA

(***) 968 - 2732 Home

(732) 275 - 7300 Cell

Email - abjqkg@r.postjobfree.com

QUALIFICATIONS: Strategy development and execution, Organizational design,

Change Management, Employee/Labor Relations, Benefits Management,

Recruiting, Compensation design & planning, International experience.

Masters degree.

EXPERIENCE:

Bristol-Myers Squibb Corporation, New Brunswick NJ. 1/05 -

10/2010

Director Human Resources, GFS, GES, CRE, WCNJO 7/2007 to

date

& Labor Relations

Director Human Resources, Asia Pac, Associates Program 9/2006 -

7/2007

& Labor Relations

Director Human Resources, Labor Relations 1/2005 - 9/2006

Provide HR leadership, strategy development, execution and business

partnership to senior leaders for Global Facilities Services (GFS),

Global Engineering Services (GES) and Corporate Real Estate (CRE), and

NJ/CT Regional Facilities Services (WCNJO). Integration of acquisitions

in to GFS, GES and CRE. Responsible for employee relations for

manufacturing operations in both union and non-union settings. Led and

developed strategy for, contract negotiations, grievance and arbitration

process that led to significant corporate strategy shift, cost

reductions, head count reductions and productivity improvements. Regional

Client group support for Technical Operations for Asia - 07 and Latin

America Drug Product Packaging Operations in 07-09. Managed global

leadership development program for key talent.

. Strategic HR lead for Global Facilities Services outsourcing effort,

first of it's kind in pharma - 24 sites in 7 countries, resulting in a

Global Facilities organization with year over year savings of $25mm

and five year contract in excess of $500mm. HR lead for Organization

design. Developed and led communications and change management teams.

. Led organization redesign for GES, NJ Regional Facilities Services and

Global EHS Operations. To date efforts have resulted in staffing

reductions in excess of 50% without service interruption.

. Developed and executed new Labor Relations strategy for BMS. This was

a significant shift from historical conservative focus. Drove and

gained alignment from Presidents of R&D and Tech Ops as well as

Executive VP of HR. Strategy was approved by CEO Results:

o Led successful union negotiations in 2006. Estimated savings of

$5.2 million over the life of the contract on an employee base

of 420. The contract was overwhelmingly approved by the union

employees.

o Led and developed strategy for, 2010 contract negotiations,

grievance and arbitration process that led to significant cost

reductions including pension elimination, wage freeze, and

outsourcing of over 1/3 of the union workforce without a work

stoppage. Saving in excess of $10mm.

. Human Resources lead for Latin America manufacturing consolidation and

shut down of 3 of 4 plants.

. Improved quality and focus of Leadership Development program. Improved

rotations, understanding of program for sites and satisfaction of

participants. The program is now seen as best in class @ BMS.

Pliant Corp. Schaumburg IL. 7/1997 - 1/2005

Director, Human Resources/Labor Relations 1/2001-1/2005

Direct Human Resources Managers/functions for 11 of 24 plants in North

America. Member of Executive Team responsible for development and

implementation of Human Resources strategies. Led HR efforts in

acquisition due diligence and integration. Managed succession and

training programs for corporate and field. Conducted all contract

negotiations. Final authority for contract interpretation, grievance and

arbitration for all union locations. Employee base of 3,150 in US, Canada

and Mexico.

. Developed and implemented a Performance Management system. Resulted in

an efficient business plan focused system that delivered increased

employee connection to business plans and merit budgets delivered on

time within budget.

. Designed and implemented succession planning and talent development

tools to identify and retain high potential employees.

. Played significant role in due diligence, integration and site

closure efforts in three acquisitions.

. Led two Customer Service Center centralizations. Transitions were

completed with a minimal disruption in service to customers, improved

service levels and lower costs.

. As Director, all contracts including effects and decisional bargaining

settled on time without strikes and within or under budget.

Manager, Human Resources 7/1997 - 1/2001

Managed Human Resources functions including training, Workers

Compensation and plant safety programs in the South Deerfield, MA Plant,

and two remote plants. Managed recruiting for corporate technical

positions nationwide. Second chair in negotiations.

. Reduced Workers Compensation costs for the S. Deerfield location by

over 50% and reduced OSHA incident rate from 24.5 to less than 6 in 3

years.

. Implemented training for supervisors and managers in performance

improvement, progressive discipline and leadership development.

Training reduced grievances, improved grievance outcomes for the

company, and improved employee relations in both union and non-union

plants.

. Developed, implemented and managed Co-Op program. Effective use of

Internet, referral and Co-op programs significantly increased pool of

qualified candidates, reduced time to hire, and hiring costs.

Simplex Time Recorder Co., Gardner MA 3/1992 - 7/1997

Senior Human Resources Representative 3/1996 - 7/1997

Managed recruiting and employee relations for technical, professional and

managerial staff.

. Developed Co-Op program, College recruiting program, implemented

Internet recruiting methods and managed ad design/placement. Efforts

resulted in timely, cost effective recruiting in a tight labor market

for Software and Hardware engineers.

Compensation Analyst 9/1995 - 2/1996

. Developed models and analysis for incentive plans for managerial,

sales and technical employees. Conducted job evaluations and developed

job descriptions.

Senior Benefits Administrator 3/1992 - 9/1995

Managed design & cost analysis for senior management, regulatory

compliance for Pension and Health & Welfare programs.

. Resolved significant problems with four years of required IRS and DOL

fillings. Significantly reduced exposure to penalties.

. Introduced Section 125 premium conversion, Dependant Care and Medical

Spending accounts generating savings for both Simplex and employees.

. Reduced reinsurance costs thru effective claims analysis.

Mount Holyoke College, South Hadley, MA 12/1987 - 3/1992

Benefits Manager - (12/91- 3/92)

Benefits Specialist - (12/87 - 12/1991)

Alpha Chi Omega Sorority, Amherst, MA 8/1989 - 8/1991

House Director

Department of Labor & Industries, Boston, MA 12/1986 - 7/1987

Field Representative

EDUCATION: University of Massachusetts, Amherst, MA

Master of Science Labor Studies - Concentration: Labor Law

University of Massachusetts, Amherst, MA

Bachelor of Arts Economics

CERTIFICATION: Certified DDI Instructor



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