Tina L. Cruz

Rohnert Park, Ca . 707-***-**** . abjqju@r.postjobfree.com

OBJECTIVE

To secure a position where I will be able to utilize the extensive skills

that I have attained and to further develop and expand these techniques.

COMPUTER /OFFICE SKILLS

. Word, Excel

. Access

. PowerPoint

. Quick Books

. Facts/TRX

. Auto Quotes

. Auto Cad 2008

. Outlook

. Scheduling

. Data Entry

. Purchase Orders

. Shipping / Receiving

PROFESSIONAL EXPERIENCE

Myers Restaurant Supply Inc, Santa Rosa, CA

Myers Restaurant Supply Inc. Provides Commercial Restaurant Equipment and

Installation, 2 yrs

Duties: Administrative Assistant/Coordinator/Estimator

. Answered and efficiently resolved 7-10 warranty calls per day;

resulting in saving the company money & reassuring customer

satisfaction.

. Coordinated projects for 7 "Estimators", Diligently tracking

shipments, making project books, and doing follow up calls to ensure

GC and customers are satisfied.

. Administered within a team of 4 in the Design Department, by making

schedules, printing and reading plans

. Coordinated and submitted 4-5 projects per week/created proposals and

purchase orders, and did purchasing of all equipment.

. Implemented Auto Quote projects; creating proposals up to $100,000

. Created operation manuals for 30 employees to enable easy transition

into the new Oracle Program TRX.

. Developed a flyer and processed a package deal through the PGE Rebate

program and saved the customers, and the company $1000

. Trained and worked with (10 installers) using the new Field Force

Management phone time clock system

.North Bay Radiator, Santa Rosa, CA

Supplied Radiator and AC service/repairs

Duties: Administrative Assistant and Service Trainee

. Customer Service - handled complaints and queries.

. Worked in a very fast paced office, scheduling appointments and

answering telephone calls.

. Used Quick Book Payroll for 4 employees, handled bank deposits,

invoiced and made payments to customers.

. Managed the filing and printing of monthly reports/invoices

. Maintained emails/and closed each night

Flamingo Resort and Hotel/Terrace Grille

Fine Dining and Dancing as Well as Resort, Santa Rosa, CA

Duties: Hostess

. Greeted, sat and served customers.

EDUCATION

Empire College 2005-2007

Awarded Certificates in Hospitality Sales and Marketing, by the Educational

Institute of the American Hotel & Lodging Association.

RELEVANT WORK EXPERIENCE:

Assistant Manager, Rainbow Trailer Park 3 years 1997-2000

Manager, Best Western Inn Suites (Pub and Caf ') 1994-1997

Construction, Fleetwood Homes 4.5 years 1989-1994

Personal and Professional references available upon request

Contact this candidate