Marianela Atencio

**** **** ****** *******, #*, San Diego, CA 92123

Phone: 619-***-****

E-Mail:

abjqjc@r.postjobfree.com

Summary

More than 16 years of Human Resources Generalist experience with an

emphasis in Employee Relations, Union Avoidance, Succession Planning and

Employee Benefits. Multi Property/Site experience and proven ability in two

diverse service industries. Areas of expertise include:

? Policies and Procedures ? Training and Development

? Coaching and Counseling ? Organizational Change

? Federal and State Labor Laws ? Compliance (FLSA, FMLA,

EEOC/DFEH, WC)

Professional Experience

Auberge Hotels & Resorts

October 2008 to September 2010

Area Director, Human Resources (10/2008-05/2010)

Rancho Valencia an Auberge Resort & La Valencia Hotel

Oversee the Human Resources teams and operations for San Diego Properties

managed by Auberge Resorts. 200+ employees at each location with specific

Human Resources Teams dedicated to those operations.

. Established and implemented HR fundamentals for both properties:

recognition, recruitment, coaching and counseling, on-boarding,

compliance training, and other employee relations programs

. Transitioned properties from independent operations to match company

standards and systems

. Improve WC Experience by creating and rolling out best practices with

proven track records providing significant improvements after first

year of the program

. Facilitate culture change along with newly created executive committee

to increase star and diamond status

. Created service focused HR Departments with standard operational

procedures

. Improved employee opinion at one year mark

. Worked with department heads to ensure staffing levels reflected

appropriate business needs

. Establish and manage departmental budgets to ensure operational

expenses are controlled

. Champion Service Culture Training Programs rolled out by home office

. Liaison with Home Office legal team to address formal claims and

grievances

. Coordinate and provide input to Executive Team when re-organizations

occurred to right size based on business levels

. Oversee unemployment claims

Starwood Hotels & Resorts

April 2003 to October 2008

Director, Human Resources, Six Sigma Green Belt

THE US GRANT, A Luxury Collection Hotel

St. Regis Monarch Beach Resort & Spa (Task Force Assignment)

The Westin Long Beach

Sheraton Universal

Responsible for all functions of the HR Department for up to 600 Associates

and 4 collective bargaining units. Serve as Executive Committee Member and

serve all internal customers within the brand standard of the external

customer.

. Opening Team Member of Luxury Collection Property

. Implemented all Associate Programs pre-opening

. Establish all Associate Touch Points to be on-brand

. Achieved positive Associate Opinion Survey results for first year

participation

. Ensure Service Standards for Luxury Product in place and practiced

. Achieved positive results in WC expenses for first year of operation

. Achieved 4 Star / 4 Diamond rating after first year of operation

. Manage overall division budget and P&L lines

. Manage Six Sigma Projects related to HR discipline

. Ensure union-free environment at non-union properties

. Coach and Counsel facilitator

. Provided guidance to hotel leadership on CBA interpretations

. Labor Relations Liaison between hotel and business reps

. Negotiated 3 year contract with less than a 2% increase cost per year

. Regional Diversity Council Committee Member

SMS, a Marconi PLC Company

October 2000 to April 2003

Director, Human Resources

Supervised Human Resources department supporting up to 650 employees in 27

locations across 13 states. Acquired company by major British corporation.

. Manage all employee relations issues, addresses grievances, and

investigations

. Key facilitator in coordination of companywide re-organizations,

acquisitions, and reductions in force

. Reduced legal costs and liabilities by implementing new procedures for

employee related investigations and practices

. Limited company liability assuring compliance with state, federal

employment laws

. Implemented new benefit programs

. Provided cost savings analysis for company 401(k) plan

. Manage and development of HR representatives

Richfield Hospitality Services, Regal Biltmore Hotel

April 1999 to October 2000

Human Resources Manager

Provided Human Resources supervision and support at four star hotel

employing 650 employees

. Reduced cost in recruitment practices year over year

. Created and implemented communication programs for all employees

. Created and facilitated new hire orientation program, teambuilding

activities, and compliance sessions for all managers

. Facilitated coaching and counseling sessions

. Managed benefit programs

. Ensured compliance with 5 collective bargaining units

. Limited company liability assuring compliance in state, federal

employment laws

Hyatt Hotels & Resort

March 1994 to April 1999

Human Resources Manager

Provided Human Resources supervision and support at three different hotels

during a 5 year tenure in both union and non-union environments.

. Employee Relations Manager

. Recruiting Manager

. Benefits Coordinator

. Training Facilitator

. Employee Event Coordinator

. Communications Coordinator

. IPP/Safety Committee Chairperson

Skills

. Proficient in Microsoft Windows Programs, HRIS (PayForce, TimeSaver,

SAP, Horizon)

. Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)

. Outstanding Leadership Skills

. Excellent Organizational Skills

. Bilingual Spanish and English, both written and verbal

References

Personal and professional references available upon request.[pic]

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