Rita C. Villalobos
P.O. Box ****, Sierra Vista AZ 85636
*****.**********@*****.***
Summary of Excellent oral and written Open minded and quick study that
Qualifications communication as well as easily grasps new ideas, methods
interpersonal skills involving and concepts.
customers and co-workers. Expertise in negotiating and
Goal oriented multi-tasker closing sales, client relations,
that thrives on exceeding staff training, needs assessment
expectations of customers and and mentoring.
managers alike. Innovative professional with skills
Exceptional team leading, time to drive growth, improve and
management, and problem capitalize in new revenue, and
solving skills. manage daily floor operations.
Experience
Sales Representative
Express Locations, LLC
Sierra Vista, AZ
2010- present
Perform problem solving and account management on a variety of
different levels to retain a high percentage of customer loyalty
and satisfaction.
Adhere to quota by attaining demanding sales goals in activations,
upgrades, accessories, and data sales.
Finance Manager
Tucson Chrysler Jeep
Tucson, AZ
2007-2008
Prepare credit applications and perform interview to verify
accuracy of all material information on the application and submit
to lenders.
Maintain compliance with lender guidelines, auto dealership
policy, state regulations and the fair credit reporting act.
Sales and Service Representative
Alltel Communications
Sierra Vista, AZ
2004-2006
Adhere to quota by attaining demanding sales goals in activations,
upgrades, accessories, and data sales.
In charge of inventory receiving, opening and closing shifts and
creating end of day deposits.
Gain and maintain knowledge of product/service, cellular
phones/service, wireless technology and industry updates.
Credit Counselor
Money Management International/ Consumer Credit Counseling
Services
Phoenix, AZ
2003-2004
Responsible for large production of one-on-one telephone inbound
calls with prospective clients.
Motivate clients to take all actions necessary to resolve their
financial problems and represent MMI/CCCS to all constituents with
the utmost professionalism and confidentiality.
Office Administrator
A&H Auto Body Shop
Fort Huachuca, AZ
1997-2001
Monitor deposit accounts, create financial transactions including
invoice records, cash receipts, check cancellations, and credits;
resolve billing conflicts and oversee the balancing of daily
financial transactions.
Coordinate activities involved with procuring goods and services
for the establishment.
Ensure that all office operations are running efficiently by
assuring that staff has proper training and materials needed to
complete their assignments.
Skills Ability to read, write and speak Spanish fluently.
Extensive knowledge of Microsoft Word, Excel, Outlook, PowerPoint,
Quick Books Pro, JD Edwards, Reynolds and Reynolds, and ACT.