Manager Insurance

JANET LYNN VITALE

**** ***** ****

Ottawa Lake, MI. 49267

Residence: 734-***-****; Cell: 419-***-****

PROFESSIONAL BACKGROUND

Years of business experience with various manufacturing companies along

with years in a hospital setting. Progressive career growth: File Clerk,

Typist, Insurance Coordinator, Communication Operator, Secretary,

Relocation Coordinator, Secretary to Program Director and Medical Director,

Secretary to PT Director, Secretary to Therapy Coordinators and Manager.

Skills include: typing (70 wpm), Word, Lotus, Excel, Stockell, Incharge,

Lawson, CarePoint, Payroll cards and on computer. Other skills include:

patient scheduling, statistical reports, medical terminology,

transcription, insurance verifications, Medicare Part-B Therapy Plan-of-

Cares faxed for doctor signatures. Writing skills used in various

positions. Problem-solving, teamwork, networking. Xact Computer System.

Scheduling.

PROFESSIONAL EXPERIENCE

RESCUE MENTAL HEALTH SERVICES, Toledo, OH 11/2008 - 07/2010

Central Access Coordinator: Duties included: Patient/client

scheduling and demographic entry into the Xact Computer System.

Scheduling changes with patient/client along with organizing schedule

to match clinician availability. Tracking log for patient/client

presenting and file folder numbers. Phones for appointments with

patient/client and through other facilities. Packets, reminder calls,

reminder cards. Checking computerized court records and referrals

on each patient/client. Looking up referrals in E-Charts.

Documenting referral sources for the billing department. Keeping

track of missed appointments and no shows using the Xact system.

Posting information into the Xact system for statistical reports.

Scanning information into the Xact system for future reference.

Assigning appointments to agencies for clients. Faxing approved

enrollments to proper agencies for further follow-up treatment.

Receptionist on Sundays: Duties included: All incoming phone lines

and directing calls to proper areas. Logging in and checking status

of patient/client on the Xact System when patient/client presented for

emergency mental health or alcohol/drug abuse needs. Contact with

patient/client, family members, Toledo Police Department, and other

facilities. Duties carry over from the above position also.

Responsible for opening and closing facility. Part-time position.

BAY PARK HOSPITAL, Oregon, OH 10/2007 - 01/2008

Account Advisor: Duties included: Patient Registration/Admitting to

and from the Emergency Room areas. Three areas involving registration

of ER, Squads, Labor/Deliver, Lab, Radiology, patients. Updated

information after each patient was treated. Insurance

JANET LYNN VITALE PAGE TWO

knowledge of benefits provided for treatment and payment coverage.

Received co-payments where appropriate. Posting, tracking, admitting

to rooms and verifying insurance coverage. Used six software programs

(ERP/Enterprise Registration, Insight/Stockell, ED/Pulsecheck, Medifax

Assistant, Paramount Above Health, Optio/MedEx Flex. PBX back-up.

Per Diem Position.

BLUE SKY THERAPY, Sylvania, OH 10/2006 - 01/2007

Therapy Secretary I: Duties included: Secretarial, phones, typing

for Therapy Mgr, Physical, Occupational, and Speech Therapists, Use of

Windows, Excel, Word, CarePoint data-charge entry, admitting and

discharging patients on computer. set up new file system, problem-

solving.

FLOWER HOSPITAL, Sylvania, OH 06/1988 - 10/2006

Therapy Secretary I: Duties included: Secretarial, phones, typing

for Therapy Director, Manager, Coordinators and Physical,

Occupational, and Speech Therapy Therapists, coordinating Speech

Swallow Studies. Use of WP 5.1, Lotus 1-2-3 DOS and Windows, Excel

data entry, Word, statistical reports, payroll timecards/payroll

backup on computer, patient therapy schedules, charge entry and charge

verification, many diversified office duties, many problem-solving

opportunities.

OB Tech: Duties included: Secretary and nursing assistant in the

Labor/Delivery area. Stats for Director.

CDC Secretary I: Duties included: Secretarial; typing initial

evals, progress notes and discharge summaries, insurance verifications

and pre-certifications. Worked for the Chemical Dependency Director

and Medical Director.

L.O.F. (PILKINGTON), Toledo, OH 04/1983 - 04/1986

Relocation Coordinator: Duties included: Administration of 5

Relocation Policies. Coordinated employee's moves to other company

locations throughout USA and Korea. Helped in Personnel Department as

needed. Use of the Dec-Mate 220 Computer and the Wang Computer Word

Processor. Communication with many Realtors and Vice Presidents.

ENVIRONMENTAL CONTROL, Toledo, OH 06/1973 - 09/1973

Receptionist: Duties included: teletype, typing, phones, mail, and

shorthand/dictation, running errands.

DANA CORPORATION, Toledo, OH 06/1969 - 08/1982

Secretary I/Timekeeper: Duties included: All secretarial duties,

Communication Department duties such as; teletype, switchboard,

mailroom. Timekeeping; insurance, billing, blue print, CRT entry,

Purchasing Department secretary.

JANET LYNN VITALE PAGE THREE

CONTINUING EDUCATION

PowerPoint - February 2000

Word - April and November 1999

Excel - December 1999

Introduction to Windows - March 1995

Lotus 1-2-3 - June 1993

WordPerfect Word Processing Certificate - April 1991

Medical Terminology Certificate - March 1983

University of Toledo, Toledo, OH. - 1975/1983 - Real Estate Courses;

Communications; Psychology - 16 hours.

Real Estate License, courses/seminars - 1975 to Present

REFERENCES UPON REQUEST

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