Customer Service Maintenance
Resume:
DANIEL PHIPPS
EMAIL: *********@***.***
EMPLOYMENT HISTORY: (10 YEARS)
****-**** ****** & Mercer Memphis, TN
Material Handler
General labor, shop clean up/maintenance, vehicle clean up
Order parts
Preparations for any repairs or parts needed for the job.
2007-2007 Ewing Moving & Storage Memphis, TN
HOUSEHOLD MOVING SPECIALIST
Packing boxes, crates, loading truck, unloading truck, unpacking
boxes/crates
Any disassembly or set up of furniture or equipment
Customer service
2006-2006 Mayflower Van Lines Memphis, TN
DRIVER/MOVING SPECIALIST
Drive straight truck, packing boxes, crates, loading truck, unloading
truck, unpacking boxes/crates, & any disassembly or set up of furniture or
equipment as needed by customer.
Proven customer service skills and experience handling all paperwork,
inventory previous damage notations, and collection of payments per job
daily. Responsible for keeping good communication with office staff, my
crew, ensuring the customer's needs are being satisfied, as well.
Supervised a staff of 2-3 people per job, daily. Kept detailed records of
jobs completed, truck maintenance, hours worked, daily mileage totals,
confirmed all prices, hours, totals, and work completed with each customer,
as to ensure customer satisfaction. Retrieved customer's final signature on
contract and collected any money due at that time.
2005-2005 National Van Lines Memphis, TN
DRIVER/MOVING SPECIALIST
Drive straight truck, packing boxes, crates, loading truck, unloading
truck, unpacking boxes/crates, & any disassembly or set up of furniture or
equipment as needed by customer.
Proven customer service skills and experience handling all paperwork,
inventory previous damage notations, and collection of payments per job
daily. Responsible for keeping good communication with office staff, my
crew, ensuring the customer's needs are being satisfied, as well.
Supervised a staff of 2-3 people per job, daily. Kept detailed records of
jobs completed, truck maintenance, hours worked, daily mileage totals,
confirmed all prices, hours, totals, and work completed with each customer,
as to ensure customer satisfaction. Retrieved customer's final signature on
contract and collected any money due at that time.
2004-2004 Rosendin Electric Co. Hillsboro, OR
MATERIAL HANDLER
Warehouse, Driving, Inventory, maintenance, kept record of
shipping/receiving & invoices, researched discrepancies regarding daily
warehouse logs, equipment, equipment, tools, invoices, daily maintenance on
company trucks(fuel, safety, cleaning)
Shipping, receiving inventory, order & restock of needed materials,
maintenance of equipment/tools.
Driving a straight truck to perform local pick up and delivery of
equipment and parts to and from job sites, as needed.
2003-2004 National Van Lines Hillsboro, OR
DRIVER/MOVING SPECIALIST
Drive straight truck, packing boxes, crates, loading truck, unloading
truck, unpacking boxes/crates, & any disassembly or set up of furniture or
equipment as needed by customer.
Proven customer service skills and experience handling all paperwork,
inventory previous damage notations, and collection of payments per job
daily. Responsible for keeping good communication with office staff, my
crew, ensuring the customer's needs are being satisfied, as well.
Supervised a staff of 2-3 people per job, daily. Kept detailed records of
jobs completed, truck maintenance, hours worked, daily mileage totals,
confirmed all prices, hours, totals, and work completed with each customer,
as to ensure customer satisfaction. Retrieved customer's final signature on
contract and collected any money due at that time.
2002-2003 Mayflower Van Lines Portland, OR
DRIVER/MOVING SPECIALIST
Drive straight truck, packing boxes, crates, loading truck, unloading
truck, unpacking boxes/crates, & any disassembly or set up of furniture or
equipment as needed by customer.
Proven customer service skills and experience handling all paperwork,
inventory previous damage notations, and collection of payments per job
daily. Responsible for keeping good communication with office staff, my
crew, ensuring the customer's needs are being satisfied, as well.
Supervised a staff of 2-3 people per job, daily. Kept detailed records of
jobs completed, truck maintenance, hours worked, daily mileage totals,
confirmed all prices, hours, totals, and work completed with each customer,
as to ensure customer satisfaction. Retrieved customer's final signature on
contract and collected any money due at that time.
2000-2002 North American Van Lines Memphis, TN
DRIVER/MOVING SPECIALIST
Driving straight truck within 150 mile radius daily. Handled the pick up,
delivery, set up, & programming of various electronics, medical equipment,
also other types of high value products/equipment per job.
Responsible for maintaining accurate truck maintenance logs, shipment
logs, damage logs, schedule logs for each job daily.
Scheduled, organized, and coordinated each load daily in order to complete
each stop in a timely, and professional manner.
1999-2001 Federal Express (Hub) Memphis, TN
PACKAGE HANDLER
Sorted, moved, and prepared boxes, letters, and packages
Sent packages to corresponding outbound terminal, according to destination
Worked efficiently in a fast paced, time sensitive environment
PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST
SALARY HISTORY &/OR SALARY REQUIREMENTS ALSO AVAILABLE UPON REQUEST
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