JODI E. KOPKA
****.*****@*******.***
N ew Richmond, WI 54017
OBJECTIVE
To obtain a position as an Administrative Assistant in a team environment and desire a
career change.
QUALIFICATIONS
* Excellent customer service and client relationship standards
* Strong initiative for expanding new ter ri tories and cultivating accounts
* Well-developed verbal and interpersonal communication skills
* Experience dealing with daily operations, and the ability to prioritize workload effectively
* Computer proficient in Windows (MS Office-Word, Excel, Outlook), DELPHI, NetRez,
H ilstar,
EXPERIENCE
E mbassy Suites, St. Paul – Tri-City Restaurant Management St. Paul, MN
C atering Sales Manager, 9/09 – Present
* Catering Sales
* Detailing and Execution of All Catered Events
C rowne Plaza Bloomington B loomington, MN
C rowne Meetings Di rector, 5/07 – 9/09
* Catering Sales & detailing events
* Implementation of Crowne Meeting Standards
* Manage and oversee Banquets
Hi lton Garden Inn, St Paul St. Paul, MN
C atering Sales Manager, 12/06 – 5/07
* Managed SMERF, Tour & Travel and Local Catering Accounts
* Effectively solicited and detailed all events
Advantage Performance Network Savage, MN
M eetings Account Manager, 1/06-5/06 (Laid off)
* Worked directly with Clients for Meeting/Incentives needs as a Third Party Planner
* Handled Room Blocks and Meeting Space needs
* Coordinated information directly to Hotels/Vendors
Hi lton Minneapolis M inneapolis, MN
M eetings & Conventions Manager, 12/04-9/05
* Continued responsibili ties of Meetings & Convention Account Executive
* Handled larger city wide conventions of up to 600 at peak
* With more detailed management of room blocks and more intensive sales contracts
M eetings and Conventions Account Executive, 05/02-12/04
* Serviced convention groups of 100 or more at peak
* Prepared group resumes which included organizing meeting space/event order exhibits,
b illing, VIP information, electrical needs, parking, shipping, t ransportation, security,
a ffiliate groups, outside activities and other information pertinent to group maintenance
* Conducted pre-convention and post-convention meetings
* Forecasted sleeping room revenue and pickup
M eetings & Conventions Assistant, 11/00-05/02
* Assisted Meetings & Conventions staff from pre-planning to execution of groups
* Developed positive relations with customer clientele
* Ensured satisfaction through quality service and problem solving
Mi l lennium Hotel M inneapolis, MN
Sales Assistant, 04/00-11/00
* Assisted the Sales team with administrative duties
* Provided reception coverage and clerical duties
EDUCATION
Anoka Ramsey Community College ‘94 – ‘96 Anoka, MN
Associate of Applied Science Degree
REFERENCES
M ichael Bergman
HelmesBriscoe
M anaging Director
M *******@************.***
J essica Metcalf
HelmsBriscoe
Regional Manager
J *******@************.***
K risten Seltvedt
C rowne Plaza Bloomington
D irector of Operations
K ********@*****.***
Bob Kinsella
T ri-City Restaurants
Owner/CFO