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Richard J. Walker, PMP

***** ****** ****** ( Fortville, IN 46040 ( M: 317-***-**** (

abjqb4@r.postjobfree.com

I am a professional with 9+ years of experience who's driven by the desire

to satisfy customer expectations. In my roles I have lead small to large

software projects for loan management organizations, managing the needs of

the customer, the team and the project. Additionally, I have used various

project management tools to create project plans and processes to achieve

project deliverables. I am capable and experienced in managing multiple

projects simultaneously. A proven track record in reorganizing,

streamlining, and strengthening project processes to maximize performance.

Core Leadership Competencies / Technical Proficiencies

System Development Life Project Lifecycle Management Process Improvements

Cycle

Sarbanes Oxley Compliance Resource Planning & Execution Technical

Documentation

Troubleshooting & Support Project Team Leadership & Team Mentoring

Collaboration

Professional Experience

ADESA

Project Manager, Carmel, IN (2008 - Present)

Manage project teams delivering software projects for ADESA's vehicle

financing division, Automotive Finance Corporation (AFC). Prepare cost

estimates, schedule, and budget to plan for project releases. Perform

project reviews to assess performance, risks, and opportunities for

improvement.

Selected Highlights

. Manage projects consisting of Oracle, Java and MQ Broker technologies to

support both external web facing application as well as backend

processing.

. Work to provide working environment for team members that promotes trust

and encourages innovation

. Create and execute project plans while managing the day-to-day project

activities.

. Identify and Implement process and application improvements to reduce

production support costs.

. Identify opportunities to streamline business processes with IT

solutions.

. Create Request For Proposals for outsourced solutions.

. Managing project to replace business lines primary website consisting of

both non-secured marketing content as well as a secured transactional

application.

. Successfully led project to streamline the process the business used to

generate and send various reports to customers via fax while achieving

all project milestones and deliverables with no additional costs.

. Established metrics to track performance of projects and a method for

gathering the metrics.

. Implemented regression test phase resulting in a reduction of defects in

the end product.

. Conduct performance evaluations of team members and provide direct

feedback on the expectations of the roles they perform.

. Established Steering Committee procedures with the business for

prioritizing and approving project requests.

. Conduct Lesson Learned sessions with the objective of identifying and

implementing process improvements.

. Communicate project statuses to sponsors and management via reports,

meetings, and metrics.

. Track and report project expenses to manage project budget.

Sallie Mae

Release Lead/Manager, Fishers, IN (2006 - 2008)

Project Lead/Analyst, Fishers, IN (2004 - 2006)

Senior Programmer Analyst / Programmer Analyst I & II, Fishers, IN (2001 -

2004)

Promoted in roles of increasing responsibility to lead various software

release projects for a provider of federal and privately held student

loans. Prepared cost estimates to plan and coordinate project resources for

project releases. Perform project reviews to assess performance, risks, and

opportunities for improvement. Prepared business design and technical

specification documentation. Supported software releases for the Loan

Approval / Web Enablement Teams. Assessed release capabilities against

available capacity.

Selected Highlights

. Successfully managed projects ranging in size from --5,000 hours to

25,000 hours in size for multiple software releases.

. Led project teams located in many geographic areas as well as

multicultural backgrounds.

. Lead Business Analyst delivering requirements and business design

documentation for Private Credit and FFELP projects.

. Originated the adopted practice of early scope definition by all

divisions. The practice involves the creation of a scope statement and

holding initial requirements sessions with the business to gain a better

understanding of a request prior to teams providing initial estimates.

. Worked with the PMO to negotiate project timelines to maximize the use of

all available resources. This gained efficiencies allowed the team to

deliver more to the customer with while not increasing headcount.

. Created plan to move to supporting only three planned customer care

patches that aligned with the delivery dates of the three major releases.

This promoted efficiencies and cost savings as well.

. Managed all risks, changes, and issues throughout entire project

lifecycle to ensure quality and completeness of deliverables for release

of private credit software products.

. Created and communicated project status to management and sponsor(s) via

meetings, reports, and metrics.

. Conducted Lessons Learned sessions to identify opportunities for process

improvements.

. Researched, identified, and executed process improvement opportunities

for Business Analysis activities such as Requirements Traceability.

. Collaborated with business units, IT teams, and key stakeholders to

ensure Private Credit requirements were successfully addressed across

multiple systems and teams.

. Planned and coordinated project requirements and plans to support each

phase of software release with the primary focus on the Requirements

Gathering and Business Design phases.

. Planned and coordinated business design sessions and deliverables to

support software releases for private credit loan / FFELP projects.

. Developed and implemented CICS programs and XML tools to facilitate

communications with the Web facing system.

Education

. INDIANA STATE UNIVERSITY, Terre Haute, IN

- Major: B.S. in Management Information Systems & Business/Aerospace

Administration

- Minor: Quality Decision Sciences

. Project Management Institute (PMP Certification)

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