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Customer Service High School

Location:
Richardson, TX, 75081
Posted:
October 11, 2010

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Resume:

AHSAN ALTAF

*** *. ********** **. *** #**** ? RICHARDSON, TX 75081

? 972-***-**** ? abjq6v@r.postjobfree.com

OBJECTIVE

To obtain an Accounting (Tax) Internship or work experience to put my

current experience into place which then will lead me to a successful

career.

EDUCATION & CREDENTIALS

? THE UNIVERSITY OF TEXAS AT DALLAS RICHARDSON, TX 01/2008 ?

05/2010

. Have a desire to Pursue BS in Accounting/Finance and also get out in

the industry with professional skills adjoining into the Masters of

Accounting focusing into Audit and Tax.

Graduated With the BS in Accounting - 05/2010

? RICHLAND COLLEGE DALLAS, TX

08/2005 ?12/2007

? Associates (AS) Degree in Science - July 2009

CAREER HISTORY

AMNA PARYANI-CERTIFIED PUBLIC ACCOUNTANT 1/2010-05/2010

(TAX ACCOUNTANT/BOOK-KEEPER/TAX PROFESSIONAL

* Handle Monthly Book-keeping for some of our clients such as Payroll,

TWC etc.

* Monitor IRS, Social Security Administration and Texas Workforce

Commission Notices on Behalf for Our Clients.

* Preparing Tax Returns for Business and Individual Clients On Yearly

Basis

* Making Financial Statements On Quarterly, Monthly and Yearly Basis.

* Corporate Filings for States as per the categorized types.

* Printing Payroll Checks for Biweekly, and weekly basis.

APPLE, INC (VOLT SERVICES) ADDISON, TX 05/2009-07/2009

+ IPHONE TECHNICAL SUPPORT AGENT

* Handling Calls Related to Apple IPhone from Hardware to Software

issue.

* Support from Different departments while helping customers

* Handling Calls characterizing the requirement according to the Average

Handling Time and CSAT%.

* Logging the issues based on call-by-call basis and monitoring

performance everyday.

SAAT INTL. TRADING LLC DALLAS, TX

12/2007 --05/2009

+ ACCOUNTING SUPERVISOR- OPERATIONS (ACCOUNTING)

* Making sure the Invoices and Purchase Orders were made and sent out in

the Shipping Process

* Making Monthly & Quarterly Reports for Sales

* Answering Calls from Customers regarding the Order and Processing New

Customer Profile

* A/P and A/R balancing throughout the fiscal year accounting.

JP MORGAN CHASE DALLAS, TX 10/2005 -

12/2006

+ CLIENT ASSOCIATE / TELLER

* Responsible For Handling Monetary Transactions Such As Deposits,

Withdrawals, Cashing Checks

* Customer Service Skills Associated With Disputes Over Account

Inquiries

* Sales Referral Led To Good Relationship With Personal & Business

Customers

* Followed The Policies & Procedures For The Branch With Professional

Attitude In a Friendly Environment.

CAREER PROFILE

. Detail-oriented, efficient and organized professional with extensive

experience in financial systems.

. Possess strong analytical and problem solving skills; ability to make

effective decisions.

. Excellent written and verbal communication skills

. Highly trustworthy, discreet and ethical

. Resourceful in the completion of projects, effective at multi-tasks

. Knowledge of Quick-books and all the major accounting software.

ACCOMPLISHMENTS

> NATIONAL HONOR ROLL---High School Outstanding Performance

> UTAS-UNIVERSAL TECHNOLOGY ACCESS SERVICE - Computer Maintenance At Its

Best.

> JPMORGAN CHASE- Course Certificates with Training Programs & Modules.

> WHOS WHO AMONG AMERICAS HIGH SCHOOL STUDENTS Talent That Builds

The Career With Knowledge.

VOLUNTEER EXPERIENCE

Universal Technology Service---Community Involvement to help high school

faculty with computer problems such as installing drivers, devices,

hardware.

LANGUAGES

. English

. Urdu

. Hindi

REFERENCES AVAILABLE UPON REQUEST



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