Human Resources Customer Service

Sheryll Nicole Brock

**** ******* ******

Millington, TN 38053

Evening Phone: 901-***-****

Day Phone: 901-***-****

Email: abjq5r@r.postjobfree.com

Objective: Seeking a Human Resources/Administrative position with this

company.

WORK EXPERIENCE Department of the Navy 10/2009 - 4/2010

Millington, TN US

Administrative Services Assistant, NAF

Monitored training class schedules in the U.S. and

overseas, packaged and shipped training materials

Received, sorted, and distributed

classified/unclassified parcel for entire building.

Contributed to the development, organization, and

execution of the duplicating center "Duplicating

Fair" in which our department showcased all the

capabilities and assets provided by our section.

Department of the Navy 5/2009 - 7/2009 &

6/2009-7/2010

Millington, TN US

Transfer Clerk, 0203

Reviewed military service records,

As primary contact, determined the validity and

accuracy of information contained in the records,

prepared travel claims, and prepared reporting

endorsements and determined members' eligibility

for entitlements.

Process ID card applications

Reviewed records for accuracy and continuously

updated records of military members in a

disciplinary or unauthorized absence status.

Responsible for the training of new or junior

clerks.

Memphis Area Teacher's 3/2008 - 9/2008

Credit Union

Cordova, TN US

Salary: 11.00 USD Per

Hour

Hours per week: 19

Teller

Balanced drawer and handled cash

Performed all bank closing procedures i.e.: ensured

bank was in balance, all checks received were

balanced and on deposit ticket, closed out money

order machines, sent out closing e-mails, prepared

vital documents to be locked away in safe,

Wachovia/General Banking 7/2007 - 7/2007

Group

Sacramento US

Data Entry Operator

Reviewed and Input all types of student loan

applications and met daily quotas

Refined all level 1 and level 2 applications

Data entry and time tracking

U.S. Army/Air National Guard 9/2006 - 3/2007

Sacramento US

Human Resources Asst (Military), GS

Utilized Microsoft Word to create labels

Operated Form Flow to complete military documents

for processing of personnel actions according to

military appearance and regulations

Determined salary ranges for input by referencing

pay charts

U.S. Army National Guard 10/2004 - 9/2006

Sacramento US

Human Resources Assistant (Military), 0203

Soldier care

Maintained personnel records

In-processed new service members into the database

Acted as a liaison for personnel, their families,

and other commands

Performed basic office duties such as phone usage,

transferred calls, operated fax machines, filed

documents, and functioned various Microsoft Office

programs. 80% of my job was completed and

controlled by computer.

U.S. Army National Guard 7/2002 - 10/2005

San Diego US

71-L Administrative Specialist

Provided monthly administration reports, filed and

processed paperwork, and assisted soldiers in

acquiring their necessary documents for duty.

Maintained all unit and soldier information for

accuracy and currency.

U.S. Army Guard 3/2004 - 9/2004

San Diego US

Retention & Recruiting Non-Commissioned Officer

Coordinated and attended events to recruit new

soldiers.

Extended and re-enlisted all of the unit's soldiers

who had reached, or were near their ETS (End Term

of Service).

Created and input soldier information onto their

extension documents, and had soldier formally

extended and sworn in by a superior officer.

Vons 10/2003 - 3/2004

Chula Vista US

Customer Service Representative

Managed Dry-Cleaner: received, counted, ticketed,

marked-in, and prepared garments to be sent to the

plant, received garments from plant, performed

thorough inventory of conveyor, and handled

customer discrepancies

Operated cash register and cashed payroll checks

Provided input as to whether employees in customer

service center were hired or fired.

Soleil Communications 12/2002 - 10/2003

San Diego US

Mail Administration Agent/Office Help

Call center, filed daily booking slips under

respective dates, performed inventory of supplies,

ordered needed materials and assisted other

departments with work loads

EDUCATION University of Phoenix, Cordova, TN, Currently

Enrolled, 600 hrs coursework completed

Emphasis of Study:

Bachelor of Science in Business Administration, 80 credits assessed

(GPA 3.85)

Adjutant General School,

Columbia, S.C., Graduated 2002, 175 hrs coursework completed

Emphasis of Study:

Administrative Specialist, Certificate of Completion Awarded

Kearny High School, San Diego,

CA, Graduated 2002. (GPA 3.5)

SKILLS

-Typing 45 WPM -MS

Outlook

-Ten-Key

-MS Word, Excel, Access and PowerPoint

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