Sonya Hall, CMA
***** ******* ***** ? Richton Park, IL 60471 ? 708-***-**** ?
abjq1h@r.postjobfree.com
PROFILE:
Well-versed in providing positive, patient, tactful, and courteous customer
service. Interested in obtaining a position in the medical field that will
utilize my skills, education, expand my knowledge, and offer opportunities
for personal and professional growth.
CORE SKILLS:
HIPAA & OSHA Compliance Patient Services Appointment
Scheduling Registration
Medical Terminology Money Management CPT/ICD-9 Coding
Microsoft Office
Insurance Verification Generate Referrals Medical
Records Typing: 45 WPM
Room Patients Vital Signs/Peak Flow UAs/HCGs/EKGs
Injections
Throat Cultures Capillary Punctures Phlebotomy
Rosetta Stone Spanish
CERTIFICATIONS:
CPR & AED (American Heart Association)
National Certified Medical Assistant (National Center for Competency
Testing)
EDUCATION:
Corinthian College Merrionette Park, IL 2008 Diploma-Medical
Assisting Perfect Attendance
EMPLOYMENT:
Horizon Healthcare Tinley Park, IL
Front Office Medical Assistant 2008-2009
. General office duties including; filing, scheduling, coding, insurance
verification, registration
and collecting co-payments.
. Entering accurate demographic and insurance information into the
patient accounting system and distribute mail.
. Generate referrals, initiate hospital admission requests and maintain
medical records.
. Notify patients of normal test results.
. Knowledge of portals; Blue Cross Blue Shield, Ingalls, Advocate,
NaviNet and Dr. First.
Key Achievement: Effectively process referrals and medical records in
a timely manner.
Externship: Joseph S Thomas MD OB/GYN Chicago, IL
Medical Assistant, 160 hours
. Answered multi-line telephone system and relayed messages, maintained
a clean working environment and actively
participated in opening and closing the office.
. Verified insurance, processed fee slips, patient information and day
sheets Input hospital billing, CPT/ICD-9 codes,
and posted payments using Eclipse software.
. Prepared discharge letters, accessed patient's electronic orders from
Ingalls and Trinity including ultrasounds,
labs and mammograms.
. Maintained prenatal charts and showed patients to examination rooms
and prepared them for the physician.
St. James Hospital, Olympia Fields, IL
E.R. Volunteer 2007
. Greeted and signed in patients and prioritized patients by level of
severity.
. Escorted patients and visitors to assigned rooms and utilized McKesson
tracking board to report the status of patients.
. Sterilized rooms after patients are discharged and delivered all
necessary paperwork to the doctors and nurses station.
Contractor - Staffing Resources, Matteson, IL
Front Desk Receptionist 2006-2008
. Performed all front-desk services for the Merisant Corporation and
answered the multi-system phone line.
. Created requisitions, invoice approvals, and check requests using SAP
and sorted and distributed the incoming and outgoing FedEx, UPS, and
DHL packages, and the USPS mail.
. Coordinated events, booked hotel reservations, ordered lunches, and
supplies, and other miscellaneous tasks as needed.
Key Achievement: Effectively met the assigned budget for sponsored
events and supply orders for the plant.
MV Transportation Alsip, IL & Phoenix, AZ
Scheduler/Dispatcher 2003-2005
. Scheduled hometown routes and RTA routes for up to 50 buses and
assigned all breaks and lunches for drivers.
. Booked, confirmed, and negotiated reservations for clients and
verified addresses.
. Processed incoming calls from clients with disabilities, and verified
the client's addresses, phone numbers, origins and destinations.
Key Achievement: Maintain on time performance goal 95% and wage to
revenue goal 80%.