Customer Service Medical Billing

Natalie Palomares

**** * **** *** ***. N*** abjpzm@r.postjobfree.com

Arlington, TX 76010 214-***-****

Professional Objective

To acquire a position as a Medical Billing and Coding Specialist, where I can use my education and

experience to achieve my goal.

Education

Everest College, Arlington, TX August 2009 – June 2010

Diploma in Medical Insurance Billing and Coding

• Presidents List (3.71 GPA)

• Member of Igniter Student Ambassadors

• Perfect Attendance

Mountain View College, Dallas, TX August 2007 – August 2008

Basics

General Equivalency Diploma, Grand Prairie, TX

Issued March of 2007

Skills & Strengths

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HIPAA, OSHA Certified Customer Service Representative

• •

CRM Programs Data Entry

• •

Microsoft Office (Word, Excel, Outlook, Typing (75 WPM)

and PowerPoint)

• •

Medical Terminology Billing

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Medical Insurance (Medicare B, C, D) CPT and ICD-9CM Procedures

• •

Retail Mail Sorter

Work Experience

Novo 1 Fort Worth, TX September 13, 2010 –

Present

Customer Contact Specialist

• Medicare Part B, C, D

• Bravo Health Care Campaign (supplemental plans available)

• Inbound member/Provider Calls (customer service)

• Claims, SOB, EOB, Enrollment, HMO, HMO-POS, PFFS, MA, MAPD, POS, PDP,

Authorizations

Arlington Minor Emergency Clinic Arlington, TX May 2010 – June 2010

Externship (160 Hours)

• Took patient Vitals • Reviewed Medical Records

• •

Medical Billing Clerical / Data Entry (adobe)

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