Technician Service
Resume:
WORK EXPERIENCE
AT&T (Southwestern Bell Telephone) Tulsa, OK - April 25, 2008 to
September 4, 2009.
Uverse Premises Technician
Installed and repaired Uverse TV, Internet, and VOIP service in customer's
homes. Installed new coax and/or CAT 5 cable, or used existing coax or CAT
5 to install service. Interfaced customer televisions, computers, sound
equipment and telephone equipment with residential gateway and set top
devices. Instructed customers in use and features of system.
Cable Splicing Technician
Worked on First Mile project, getting copper cable pairs ready for digital
TV and internet service. Formally trained in cable splicing. Located and
re-spliced defective pairs in ground and aerial terminals. Replaced aerial
or ground terminals, using bucket trucks or ladders when needed. Some
experience with Davar testing equipment. Forced out of position 12-27-09,
due to lay-offs of Senior Cable Splicers, and offered position as Uverse
Premise Technician.
Customer Services Technician
Formally trained in pole climbing, ladder and equipment safety, and bucket
truck certified. Installed and repaired basic telephone service, providing
dial tone to customer homes and businesses. Isolated and repaired trouble
on F1 and F2 copper cable segments and identified and replaced defective
drop wires, both aerial and buried. Responsible for proper use and care of
company vehicles. Position changed to Cable Splicing Technician in august
2008 due to volunteering for 1st mile project.
Arcapio Properties Northwest Arkansas - June 2006 to April 2008.
Maintenance and Repairs
Duties were maintaining rental properties and grounds, making necessary
repairs, showing homes to prospective tenants in Northwest Arkansas area,
and checking tenants in and out of homes.
AT&T (Southwestern Bell Telephone) Rogers, AR - December 2000 to June
2006.
Communications Technician
Duties were installation, maintenance, and repair of telecommunications
equipment in the Central Office. This included fiber optic multiplexers,
T1, DS0, DS1, DS3, Mainframe, DSL, some 5ess switch, and conventional
telephone service. Also responsible for maintaining wet-cell battery power
plant, rectifiers, and 500kw emergency generator. Formally trained and
experienced in fiber optics, sonet, digital and analog circuits, Fujitsu
ADM, FLM 150, 600, 2400, and Tellabs Titan DCS. Experienced with D4,
repeaters, Flashwave 4300, 4800, Lucent Pairgain, Litespan 2000 DPG, Fiber
Jumper Panels, and Fiber rings OC3 to OC48. Experienced with Tberd test
equipment, and B8zs, Ami, and C-bit formats.
AAA Business Machines Fayetteveille, AR - August 2000 to December 2000.
Copier Repair Technician
Traveled to customer locations, and maintained, installed, and repaired
copy systems. Provided courteous and professional service.
Lanier Worldwide, Inc. Atlanta, GA - January 1986 to January 2000.
Field Engineer
Large International Company; Leader in Dictation Systems. Also major
supplier of Copy Systems, Fax, Word Proccessing and Business Telephone
Systems. Worked seven years out of the Little Rock, AR office, traveling
most of Arkansas, and seven years in the Fayetteville, AR branch office,
servicing NW Arkansas and Ft. Smith. Worked independently without
supervision, and maintained extensive parts inventory. Primary duties were
traveling to customer locations, mostly Hospitals, Medical clinics, and Law
Offices, providing a high level of quality and professional service while
installing, maintaining and repairing the following types of equipment.
* Dictation equipment - Digital and Analog, Central and Stand-alone
systems, Laser Scanners.
* Word processing equipment - Computers, Network servers, and Laser
Printers.
* Facsimile equipment - Stand-alone Fax machines and Fax Servers.
* Business Telephone systems - Toshiba Key Systems, Hybrid PBX, and Harris
110 PBX.
* Copy systems and multi-function devices - Copiers from 10 to 80 copies
per minute.
Experienced in Multi Layer, hole, and surface mount soldering.
Arlington Hotel and Spa Hot Springs, AR.
Maintenance Worker
Duties included addressing concerns from guests and staff by performing
repairs on HVAC, plumbing, TV, or whatever was needed. Also responsible for
setting up Hotel PA systems.
US Army Ft. Bliss TX, Mannheim Germany, and Ft. Carson CO.
FAAR Radar Operator
Primary Duties were surveillance of aircraft, and maintaining Radar and
Vehicle.
Special Duties: Battalion Interpreter while stationed in Germany.
EDUCATION
* A-plus Computer Certified.
* Quapaw Technical Institute, Hot Springs AR., 2 year Electronics Program
* Fountain Lake High School, Hot Springs AR., Graduate.
. Other Languages: Speak, read and write German.
Resume of Robert Pirsch
Electronics and Telecommunications Technician
P.O. Box 301
Kansas, OK 74347
Residence in Rose, OK
**********@*******.***
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