Customer Service Manager
Resume:
Lisa Nelsen
**** ****** ****, ******, ******** **089
******@***.***
Cell: 804-***-****
OBJECTIVE
Actively seeking a career with a progressive organization where I
can utilize my skills, knowledge, and experience in day to day
operations. I'm looking for a challenging role which allows for
advancement and growth.
PROFILE
Office equipment skills: fax, copier, phones, and calculator
Microsoft Office Skills
Ability to multitask and work in a high pressure environment
Excellent interpersonal skills
Ability to motivate other.
EMPLOYMENT
Delta Global Services, Richmond Virginia 2004-2010
Ramp Agent
Perform cabin clean duties on arriving aircrafts, perform all
under wing functions: on load and off load, Expedite cargo
deliveries, perform all operation desk functions: weight and
balance aircraft as per safety parameters, initial screening of
hazardous and non hazardous materials, and a great deal of
customer service
Ed Allen's Boats and Bait, Lanexa Virginia 1995-2004
Office Manager
All customer service functions: boat rentals, cashiering, guest
services, coordinate and expedite weekly fishing tournaments,
transmitted all fishing reports to local media, worked with the
Dept of Game and Fish for compliance requirements.
New Kent County, New Kent Virginia 1995-1998
Open Gym Supervisor
Customer service functions: cashiering, coordinate activities
with staff, coordinated special events, maintained equipment,
served as office support to multi- member team as required
Also Volunteer with the Virginia State Police
EDUCATION
Colorado Technical University, Colorado Springs 2004-2008
Colorado
Major: Criminal Justice ( Bachelor of Science)
Courses included College Math(precalculus), biology 01, chemistry
01, criminal behavior, sociology, physiology, crime scenes,
homeland security
CERTIFICATES
Colorado Technical University 2004-2008
2006-Law Enforcement Skills
2006-Corrections Technician
2006-Crime Scene Investigation
2007-Legal Studies and Court Processes
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