Customer Service Data Entry

**** ***** **. ******, ** *****

Phone C:951-***-**** H: 951-***-**** e-mail:

abjpqh@r.postjobfree.com

Aida Manzo

Objective

To obtain a challenging position with a progressive company

that will utilize my skills and abilities, offering growth

and future advancements.

Professional experience

07-06 to 06-09 DCG Fulfillment

Ontario, California

Shipping/Receiving Clerk

Duties: Process customer orders received via e-mail, phone,

fax or EDI, ensure proper routing of orders, strong routing

knowledge of the big box retailers & dept stores (ex:

Nordstroms Walmart, Kohls, Target etc), provide ASN

information to customers, notifies stock availability &

shipping issues, processing, record daily trailer activity by

maintaining shipping records, billing outbound shipments

Inbound/outbound scheduling, dispute chargebacks, generate &

print all shipping documents (ex: pick tickets, packing slips,

customs docs, BOL's etc), generate reports, negotiate loads,

maintain & adjust inventory, resolve discrepancies, invoicing,

follow up on orders and strong data entry.

06-02 to 04-06 Service Connection, Inc.

Ontario, California

Customer Service Representative

Duties: Interface with customers regarding their orders by

phone or e-mail, obtain approvals for PO's, route orders to

ship within start/cancel date, requesting extensions,

understanding of vendor compliance - routing guide, work order

processing, expediting of shipments, inventory,

inbound/outbound scheduling, manifesting, preparation of

BOL's, invoicing, generating pick tickets, strong data entry &

all general office duties.

02-98 to 05-02 Barth & Dreyfuss of California

Ontario, California

Manufacturing/Distribution Clerk

Duties: Planning / scheduling workload, from raw material/

cutting department to finish goods process, dispatching of

drivers, work order processing, manifesting of materials

shipment to Mexico plant, customer service, routing,

transportation scheduling, data entry, general clerical

duties, fully knowledge of all aspects of

Manufacturing/Distribution department operations.

Summary of qualifications

Bilingual English and Spanish

Type 45 WPM

Good organization and Math skills

Multitask & Strong work ethic

Excel, Word, AS400, PKMS,

5 + yrs of 3PL

Outlook, WMS

Education

1998 Riverside High School High School Diploma

2005 Riverside City College

Logistics

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