Customer Service Representative
Resume:
Courtney Hogeweide
**** ****** ** ******, ** ****2
********.*********@*****.***
Job Position
Customer Service Representative
Summary
Processing account payments, processing product purchases, answering
account questions, opening new accounts.
Work History
Wal-Mart Super Center (Retail)
1401 Galaxy Dr. NE
Lacey, WA 98516
2005 - 2006
Cashier - Conducted purchase transactions, locating shelf products for
customers, provided aid to co-workers with duties, sustained layaway
department for customers.
Wal-Mart Super Center (Retail)
3050 Mullens Ave.
Post Falls, ID 83854
2001 - 2002
Cashier - Conducted purchase transactions, locating shelf products for
customers, provided aid to co-workers with duties, sustained layaway
department for customers.
ICT Group (Customer Service Center)
10600 E. Sprague Ave.
Spokane, WA 99206
2000 - 2001
Customer Service Representative - Reinforced customer satisfaction,
corrected account errors, rectified irate customer situations, and
explained billing charges.
Volunteer Work
Helena Area Friends of Pets (Volunteer veterinary clinic)
2905 N. Montana # 179
Helena, MT 59601
2008
Surgery Technician - Provided surgical instruments, regulated anesthesia,
and analyzed patient during surgery.
Education
Penn Foster Career School
925 Oak Street
Scranton, PA 18515
2008 - Current
Veterinary Technician
Penn Foster Career School
925 Oak Street
Scranton, PA 18515
2005 - 2007
Interior Decorating
John R. Rogers High School
1622 E. Wellesley Ave.
Spokane, WA 99217
Graduated 2000
Computer Skills
Excel, Power Point, Microsoft Word, Spread Sheets, Internet, Quick Books
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