Customer Service Sales
Resume:
B R A N T L E Y, A L * * * * *
P H O N E : ( 3 3 4 ) 4 9 6 3 0 6 8 C E L L : ( 3 3 4 ) 6 5 8 0 7 21
W H I T N E Y B 3 3 4 @ YA H O O . C O M
WHITNEY L. BALL
OBJECTIVE
To obtain a position in a field that requires excellent interpersonal and
organizational skills. I would welcome entry level positions in such areas as
office coordinator, clerical, file clerk, legal assistant, or related areas.
WORK OF EXPERIENCE
Employer:
Crenshaw Community Hospital
101 Hospital Circle
Luverne, Al 36049
Supervisor: Suzette Hamille
Employment Dates:
April 2008- Present
Duties: Registering patients for outpatient, inpatient, and emergency rooms
visits, answering phones, mail distribution, file, maintain records of all
patients medical records number, and account numbers. Daily log, schedule
appointments, deposits for registration and dietary, verify coverage for
Medicare, Medicaid, and Blue Cross eligibility. Collect on patient accounts.
Record daily charges for emergency room and inpatients.
Employer:
SITEL
18801 U.S. 84
Andalusia, AL 36420
Supervisor: Jessica Gause-Chancey
Employment Dates:
May 2007- October 2007
Duties: Sales, customer service, answer phone, record call logs,
assist customers with on-line purchases, record sales tracker,
complete customer on-line identification verification, handle
customer disputes, customer refunds and cancellation of products.
Employer:
Cato’s
1407 Dr. Martin Luther King Expressway
Andalusia, AL 36420
Supervisor: Brandi Campbell
Employment Dates:
October 12, 2006- May 2007
Duties: Cashier, style associate, daily deposits, stock merchandise,
customer service, responsible for paperwork on returns, voids and
exchanges.
Employer:
Shaw Industries
200 Watts Drive
Andalusia, AL 36420
Supervisor: Greg Sport
Employment Dates:
May 2004- August 2004
Hired for summer program only
Duties: Clerical duties, answer phones, file paperwork, record wrap data,
collect data from each station, customer service, typing, record production
files.
E DUCATION
* Associates of Science Degree in Paralegal Studies
South University-Montgomery, June 2009
* Advance Diploma
Brantley High School, May 2003
AWARDS AND HONORS
*South University’s Dean List Spring 2008 Quarter
*South University’s Dean’s List; winter 2007 Quarter
*South University’s Chancellor’s List: Spring 2007 Quarter
*South University’s Dean’s List: Summer 2007 Quarter
*South University’s Dean’s List: Fall 2007 Quarter
COMPUTER EXPERIENCE
Environments: Microsoft Windows; 2003, 2007, XP, VISTA
Applications: Microsoft Works, MS Word, PowerPoint, Excel
Other: Westlaw and Lexis Nexis
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