Customer Service Manager
Resume:
Augusta, GA *****
abjpna@r.postjobfree.com
October 11, 2010
Dear Employer,
My resume, which is enclosed, contains information on my experience and
skills. I am a recent college graduate looking to start my career. I can be
reached anytime via email abjpna@r.postjobfree.com, or cell phone, 706-910-
4576.
Thank you for your time and consideration. I look forward to speaking with
you about this exciting opportunity.
Sincerely,
Cassie G. Pressley
CASSIE GREEN PRESSLEY
Augusta, GA 30907
Cell Phone 706-***-****
OBJECTIVE: I am eager to use my experience with customer service, editing,
writing, multi-tasking, problem solving, and organization. I desire a
challenging, fulfilling job.
QUALIFICATIONS
I am a recent graduate from the University of Mississippi. I
have many years of experience with customer service,
organization, teamwork, and meeting deadlines. I am proficient
in Microsoft Word, Excel, and PowerPoint.
EDUCATION
2003 - 2010 Bachelor of Art in Art, Minor in Business Administration
University of Mississippi
EMPLOYMENT
Sept 2010 - Present, Newspaper Courier, Augusta Chronicle
Delivers newspapers daily to subscribers. Meets deadlines and
works independently without supervision. Maintains billing
records for subscriptions.
Jan 2010 - July 2010, Software Support Technician, End2End, Inc.
Customer support. Troubleshooting software with customers
over the phone, email, and online. Answered incoming calls
and directed the calls as needed. Wrote detailed logs of
customer support and solutions.
2008-2010, Opinion Editor, The Daily Mississippian
Edited opinion columns for a daily college newspaper
publication. Managed a team of approximately 15 staff
members. Worked closely with the editorial staff to publish
daily, self-generated content. Wrote weekly editorials and
columns. Created weekly cartoons and illustrations as well as
produced photography for columns. Designed layout of section.
Contributed to daily editorial board columns.
2003-2006, Data Entry and Assistant, Oxford Publishing, Inc.
Assistant to tradeshow manager. Helped organize and maintain
detailed client records. Customer support at tradeshows.
2002-2003, Server and Kitchen Staff, Olive Garden
Prepared and completed take-out orders. Prepared food for
cooks and servers
2001-2002, Housekeeper, The Carousel Resort
Cleaned and prepared hotel rooms for incoming guests.
REFERENCES
Cynthia Bounds 662-***-****
abjpna@r.postjobfree.com
J. Tyler Clemons 662-***-****
abjpna@r.postjobfree.com
Michael Bryant, 662-***-****
abjpna@r.postjobfree.com
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