Administrative Assistant Manager

LUANN C. HARE

*** ***** ****** ****

Somerville, AL 35670

Cell: 256-***-****

Email: *********@*******.***

WORK EXPERIENCE

****-**** ** ****

Fort Drum, NY

Family Readiness Support Assistant

Clerically and administratively assisted the unit commander/rear

detachment commander in implementing and maintaining Family support

services and coordinating with others on briefings/meetings. Assisted the

rear detachment commander with training on Family readiness issues for

Soldiers and Family members. Provided support to and maintained effective

communication with the Family Readiness Group (FRG) volunteer leadership.

Relayed accurate FRG information to Soldiers and Family members. Received

and routed calls; provided accurate and tactful customer service.

Maintained unit's virtual FRG web page. Performed general clerical duties

using office automation equipment. Maintained files, forms, copies of all

call rosters, telephone trees and newsletters. Directly responsible for

establishing and maintaining the virtual FRG website for the battalion.

Provided expertise and knowledge enabling the FRG to support the Families

of the battalion's 352 deployed soldiers. Assisted in the establishing of

the battalions CARE teams and training by providing the FRG leaders and

the Battalion Commander timely and accurate information. Directly

responsible for designing, formatting and editing the battalion's

quarterly newsletter.

2003-2007 FIRST COMMAND FINANCIAL PLANNING Evans Mills,

NY

Office Manager / Administrative Assistant

Perform a variety of receptionist, clerical and record keeping duties;

Receive telephone calls and visitors, ascertain the nature of the call or

visit; Apply guidelines concerning release of client information. Schedule

and coordinate appointments for clients, reschedule if necessary;

Coordinate scheduling, and ensure appointments are timely; Responsible for

preparing all documents for client appointments, including insurance,

investment and banking forms; Responsible for ordering supplies and

sending appropriate correspondence to clients; Plan and execute weekly

team meetings; Responsible for pay roll and tax preparation; Use MS word

and MS Excel on a daily basis; Keep all client files in order and filed

properly, both hard and soft copies; Ensure the confidentiality of all

client files; Responsible for keeping agent commissions log, reconciling

commission statements and recording all checks received .

2001 - 2003 FIRST COMMAND FINANCIAL PLANNING Ansbach, GE

Office Manager / Administrative Assistant

Office Manager for the District Agent in a district of 4 agents; Worked

with Windows 2000 and Office XP; Completed all required paper work and

multiple forms for DA; Kept client records and files updated using

software and hard copies; Answered multiple phone lines; Scheduled

appointments for DA and kept his calendar up to date; Trained new and

existing employees; Responsible for logs and receipts of all DA production

credit; Responsible for office bill; Responsible for ordering office

supplies and assisted with planning and executing financial seminars;

Received certification for successfully completing all modules associated

with the development and training of a First Command Financial Planning

Administrative Assistant; 40 hours per week

1998 - 2000 YORK LIGHTING

Grafton, VA

Lighting Sales

Residential and commercial lighting sales; Assembled light fixtures; Set-

up showroom; Stocked freight and inventory; Ordered supplies; Answered

phone; received payment from customers and ran cash register; Assisted

customers with lighting selections; Attended and successfully completed a

seminar on Home Lighting Design and Proven Strategies for Improving Your

Sales Productivity; 30 hours per week

1997-1997 HONOLULU POLICE DEPARTMENT

Honolulu, HI

Crossing Guard

Enforced traffic safety regulations for elementary school students;

Ensured children's safety when crossing the street before and after

school; Responsible for safety training drills with the Junior Police

officers; 10 hours per week

1996 - 1997 AMERICAN GREETINGS CORP

Schofield Barracks, HI

Merchandiser

Credited accounts; Set-up and stocked seasonal displays; 10 - 15 hours

per week

1996 - 1996 BENNETT YOUTH CENTER

Schofield Barracks, HI

Recreation Aid (Summer Fun Group Leader)

Worked with children ages 6-12 years old; Ensured proper leadership of

children at summer fun camp; Involved various activities with children,

including swimming, bowling, softball, kickball, arts and crafts, hockey

and various field trips; Successfully completed two weeks of training

prior to starting the season with children; Received CPR and First Aid

training; 30 hours per week

EDUCATION

1987 - 1988 SALISBURY STATE UNIVERSITY

Salisbury, MD

Undergraduate Courses in Physical Education

Student teaching grades 3 through 6; 7 weeks

1981 - 1985 BRIDGEWATER COLLEGE

Bridgewater, VA

Bachelor of Science

Majored in Health and Physical Education

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