Sales Customer Service

P ATRICIA LOTT

**** ******** **** **. #*** Bakersfield,Ca 559-***-**** **************@*****.***

Objective

To obtain a challenging position where I can use my knowledge and strengths to help others

achieve goals while contributing to the success of my employer

Highlights of Qualifications

1Comprehensive knowledge of customer service and sales in a retail environment

2Excellent work ethic; highly responsible and dependable

3Productive ; willing to take on new and challenging tasks

4Excellent in interpersonal skills; ability to effectively communicate using verbal and written

instructions

Skills and Abilities

1Customer Service 5 Retail Sales

2Stocking 6 Bookkeeping

3Warehouse & Delivery 7 Visual Displays

4Small Engine Repair 8 Supervisory Skills

Professional Experience

Lead Sales Associate 12/2006-8/2008

DD’s Discounts Visalia, CA

1Greeted customers and assessed the wants and needs of the customer

2Opened and closed cash registers, performing tasks such as counting money, balancing cash

drawers and preparing deposits

3Maintained knowledge on current sales and promotions, policies regarding payment and

exchanges, and security practices

4Recommended, selected, and helped to locate merchandise based on customer needs and desires

5Answered questions regarding the store and its merchandise

6Ticketed, arranged, and displayed merchandise to promote sales

7Maintained records related to sales

Education

Hanford Adult School Hanford, CA

GED

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