Judith M. Burns
Niagara Falls, New York 14304
Cell Phone: (716) 471-***-****
E- mail ******@***.***
Job Objective
Seeking an opportunity to add value. By contributing my experience and
knowledge, while seeking avenues to grow professionally.
Professional Experience
January 2009 to July 2009 Credit Recovery Solutions
Went out of business
Office Manager
. Preformed all reception duties, photocopying, filing,
answering phones, taking messages assisting with walk-in
customers and new applicants.
. Human Resources duties, followed all HIPA rules, maintain
employee files, working with payroll company, writing
company policies, and disciplinary actions, educating all
employees about HIPA laws, maintain records, reports and
files.
. Accounts Receivable processed all in-coming payments to
accounts, data entry into owner designed software for
collections business.
. Use of computer to enter, access or retrieve data.
September 2006 to January 2009 American Coradious
International LLC 2420 Sweet Home Road, Amherst, N.Y. 14228
Receptionist
. Answered multi-line phone, assisted, directed and to take
messages of all in-coming calls
. Computer work included CUBS a software for collections
companies, Outlook, Word, Excel.
. Answered all sensitive Corporate Compliance incoming mail
directing the information where needed.
. Clerical duties, filing, faxing, composing letters for
clients, photocopying, assisting new employees, walk-ins
and new applicants. Set up and prepare for corporate
business meetings.
. Maintained company headsets, distributed, and kept records,
returned broken ones for credit.
. Handled all mail returns, input new addresses and
information on bad address in computer.
. Miscellaneous duties as directed by Administrative staff.
February 1997 to November 2005 Niagara Falls Memorial Medical
Center 621 10th Street Niagara Falls, N.Y. 14302
Supervisor Communications
. Overseeing 8 employees for a 24/7 operations of the
hospital switchboard
. Hiring employees, disciplinary actions, maintaining
attendance records, schedules, payroll, and yearly
evaluations.
. Creating yearly budget and adhering to it throughout the
year.
. Maintained all telephone accounts for the hospital and it's
satellites. Including ordering for all new staff and
doctors.
. Implemented Pocket Pagers system for numerous departments
for the hospital and satellites.
. Operation of a 20 line Meridian console. Knowledge of all
switchboard related duties
. Ordering of supplies within the hospital as well as outside
venders.
. Created, edited and updated hospital directory of over 1000
employees, departments, doctors and other miscellaneous
information pertinent to the hospital and its employees.
Education
1974 Graduated Hornell High General and Cosmetology
Skills
. Maintain Records, reports or files
. Able to multi-task
. Fast Learner
. Friendly with customer as well as co-workers
. Excelent telephone skills
. Able to work well with co-workers as well as un-supervised
. Work in a fast paced, hectic environment
References