Customer Service High School

JOSEPH E YOUNG

************@*****.***

804-***-****

OBJECTIVE

To gain a position in which I am able to build a challenging career with

growth opportunity for myself while contributing to the company's success.

WORK HISTORY

11/07- Present

NORFOLK WIRE & ELECTRONICS, Warehouse Associate/Driver

Pulls daily orders for shipping, customer pick-ups and deliveries. Cuts

specific wire length to meet customer needs, notifies customer status of

their order and freight quotes. Receives shipments via UPS, Fed-ex, DHL or

freight carrier. Verifies shipments and enters shipping info on to the

server. Prepares shipments for evening pickup via UPS or freight carrier.

Improves customer relations by delivery of materials using company van.

05/07 - 11/07

CLEANERS CLOSET, Shipping & Receiving Associate

Ship and receive by loading, unloading and verifying of shipment. Verify

items received by count, measurement and description to purchase order or

packing list, accurately enter all shipping and receipt information and

print receivers to be mailed to HQ twice weekly. Prepare shipment by

packing and labeling boxes and pallets. Responsible for inventory,

organization and cleanliness of warehouse. Operates forklift as necessary

to move goods. Assist mechanic with repairs. Perform miscellaneous job-

related duties as assigned.

10/05- 04/07

CALIPER INC, Mailroom Clerk

Delivery of newspapers to various employees; Opening, sorting and delivery

of incoming mail; picking up outgoing mail at various drop off locations

throughout the building every hour for processing for noon and evening

courier pick up to post office; Logging of incoming and outgoing packages

for distribution. Filing of certified, business reply, firm delivery

receipts and end of day reports. Perform shipping services; packaging,

getting quotes and tracking of packages.

QUALITIES

Ability to Multi-task, Team oriented, High attention to Detail, Self-

starter, Customer Service and Retention, Professionalism, Positive can do

attitude.

EDUCATION

Varina High School 1996, Hermitage Technical Center, Printing 1996

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