Customer Service Administrative Assistant

JULIE DIANE WARREN

_____________________________________________________________

Home: **** **** ******, **********, **********, 95820

Tel: 916-***-****

E-mail: ************@*****.***

____________________________________________________________________________

__

SKILLS I am proficient in Outlook, Word and data entry. I

am knowledgeable with I-9 forms, background investigations

and drug screens. I am also knowledgeable with CME and CEU

documentation as well as annual Tuberculosis screening

documentation. I also have some experience as a Legal

Assistant.

EXPERIENCE December 2008 - October 2009

Part time receptionist and Administrative Assistant Audit

Department for Deloitte (Sacramento, California) Temporary

Position through Appleone Employment Services.

Print, bind and issued audit reports as well as engagement,

communication and other types of letters. Scanned documents

to PDF file and sent to Directors, Managers and Audit

Assistants. Prepare Proposals.

July 2008 - December 2008

Receptionist for Deloitte (Sacramento, California) Temporary

Position through Appleone Employment Services

Answered phones and directed calls. Distributed mail and

prepared UPS shipments. Assisted in scheduling conference

rooms, offices, work pods and catering events. Maintained the

Facility Maintenance Log. Activated and issued access badges.

Jan 2008 - June 2008

Legal Assistant for Law Offices of Samuelsen, Gonzalez,

Valenzuela & Brown (Sacramento, California) Temporary

Position through Appleone Employment Services

Answered phones, filed and ordered supplies. Formatted letters

into WordPerfect for attorneys involved. Scheduled depositions

and sent out the Notice of Deposition and other legal documents

to be filed with the Workers' Compensation Appeals Board.

Jan, 2005 - December 2007

Staff Development / Infection Control Secretary for Shriners Hospital

for Children of Northern California (Sacramento, California)

Developed and maintained computerized database for tracking staff

education. Scheduled rooms, set ups and catering needs for

educational programs as well as maintained CME and CEU

documentation. I was also responsible for recording minutes

for the Continuing Education Committee meetings as well as the

Infection Control Committee meetings. My job duties also

included potential volunteer and new hire screenings. I was

also responsible for data entry of the employee and volunteer

annual Tuberculosis screening documentation.

Oct, 2001 - Jan, 2005

Receptionist / PBX Operator for Shriners Hospital for Children of

Northern California (Sacramento, California)

Answered and transferred calls in a prompt and professional manner as

well as courteous and friendly customer service. Assisted

Security with issuing keys, badges and visitor passes. I was

also responsible for the daily Code Blue test as well as

announcing codes via the overhead code blue paging system and

typing and maintaining the Code Blue reports. My duties also

included the data entry of Patient Encounter Forms and checking

patients in for surgery.

Nov, 1993 - Oct, 1997

Receptionist / Appointment Scheduler for Pediatric Medical

Associates, (Sacramento, California)

Answered and transferred calls in a prompt and professional manner.

Charted medical records, collected co-pays, verified insurance

information and was responsible for scheduling up to seventy-

five patient appointments a day.

Jun, 1988 - Jan, 1992

Medical Record Reviewer for Workman's Compensation Orthopaedic

specialist, Richard Spademan (Sacramento, California)

Obtained medical records pertaining to specific injury and body part

involved and compiled the information including ratings and

prepared reports for the doctors and attorneys involved.

EDUCATION

1993 - 1993

Medical Assisting Certificate

National Education Center, Sawyer Campus, Sacramento, California

Medical Assisting Program. I graduated with Perfect Attendance

Awards and Outstanding Achievement Awards with skills including

injections, venipuncture, vital signs, lab procedures,

electrocardiography and first aid.

ACHIEVEMENT

I take great pride in everything that I accomplish. I am diligent in

every task that is set before me and also face new challenges

with great enthusiasm.

REFERENCE

References available upon request

Contact this candidate