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Manager Quality Control

Location:
Los Angeles, CA, 90068
Posted:
September 16, 2010

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Resume:

ANNIE MORGENTHALER

**** ******** ***** *** *******, CA 90068

Home 323-***-**** Cell 310-***-****

abjp8r@r.postjobfree.com

OBJECTIVE

Personal Assistant/House Manager

SUMMARY OF QUALIFICATIONS:

Self-starter with excellent organizational and problem solving skills.

Excellent at time management and thrives when multi-tasking.

Discreet, diplomatic, proactive and highly motivated.

Excellent interpersonal and communication skills.

Proficient in Microsoft Office Suite (Word, Excel, Entourage, etc.) and

Internet research.

Fluent in both English and French.

Dual Citizenship: US & EU

EXPERIENCE:

PERSONAL ASSISTANT / HOUSE MANAGER

CIRQUE DU SOLEIL (Hieva Holdings, LLC.) Hawaii/Los Angeles, CA 2008-2010

- Supervised and managed household staff of eight.

- Coordinated household errands (groceries, office, gifts).

- Selected and scheduled independent contractors for repairs and

maintenance.

- Supervised and coordinated construction projects for home improvements.

- Reviewed and organized all house accounts for corporate accountants.

- Handled phones, emails, faxes, calendar and scheduling of all

appointments.

- Arranged International and Domestic travel and accommodations.

- Organized and prepared house for guests' accommodations and special

events.

SPA DIRECTOR

'ONA SPA' Los Angeles, CA 2006-2008

- Hired, trained and managed reception, massage, esthetician, spa retail

and support staff.

- Addressed all client concerns and mediated staff issues.

- Implemented operating procedures and policies.

- Maximized sales of retail products.

- Ensured quality control of spa treatments, including service, cleanliness

and product use.

- Developed merchandising plans and purchasing of retail products for

boutique items.

- Maintained proper inventory levels for all professional and retail

products.

- Created and maintained monthly spa schedule.

- Interacted with the press and coordinated special media events.

LEAD ESTHETICIAN

'ONA SPA' Los Angeles, CA 2004-2008

- Performed customized European Facials, Aromatherapy, Anti-Oxidant, Acne,

Glycolic Acid treatments

- Microdermabrasion, Sonicdermabrasion and oxygen Facials.

- Face/Body Waxing and Eyelash/Brow Tinting.

- Airbrush Spray Tanning.

- Body Treatments including Cellulite Reduction and Back Facials.

- Suggested product and client follow-up with home-care regimen.

LEAD ESTHETICIAN

'POINT DE VUE SALON' Los Angeles, CA 2001-2004

- Merchandising and purchasing of all retail and spa equipment.

- European-style and all Therapeutic Facials.

- Face/Body Waxing and Body Treatments.

- Customer follow-up.

SPA OWNER

'PROFILE BY ANNIE FRANCE' Los Angeles, CA 1989-2001

- Developed extensive spa services menu.

- Hired and trained all staff.

- Merchandising and purchasing of all retail and spa equipment.

- Interacted with the press and planned special media events.

EDUCATION

Baccalaureate from Lycee Henry IV Paris, France.

Ecole Esth tique Elys e Marbeuf, Paris, France.

Clarins Beauty Institute, Paris, France.

Marinelle Beauty School, Los Angeles, CA



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