Customer Service Driver

Thomas R. Jenkins Sr.

*** ***** ***** ***** ( Middle River, MD

21220

Cell

443-***-**** ( ************@****.***

DRIVER/ DISPATCHER

Summary of Qualifications

Tractor Trailer CDL A Driver with over ten years of experience. Excellent

driving record, zero points and accident free for the past five years.

Capable of performing pre-trip truck safety inspection. Ability to maneuver

tractor trailer forward and back, alley dock, parallel park; and drop &

hook. On the road abilities include up and down shifting; and highway and

city driving. Classroom training included dashboard and gauges and

instrumentation, transmission, engine, defensive driving, logbooks, cargo

loading/unloading and map reading. In depth stress management and time

management skills. Excellent customer service skills.

CORE COMPETENCIES

CDL A DRIVER: Duties include delivery of newspapers to various warehouses

in the Baltimore, Eastern Shore, and York/Harrisburg area, loading and

unloading using a fork lift and electric jack. CDL driver duties include

delivery and pick up of mail and empty equipment to and from various post

offices.

DISPATCHER: Duties include assigning routes, making and answering phones,

reorders of undelivered papers, input data into the computer system, making

supervisor decisions when one is not present, e-mail to carriers when load

leaves the job site, assure of right load on trucks, process time cards,

keep supervisor updated with all situations that may occurred, send/receive

fax from contractors and general office work.

PROFESSIONAL EXPERIENCE

Driver/Dispatcher Baltimore Sun Baltimore, MD

2004-2010

U.S Mail CDL A Driver Beathea Trucking Abingdon, MD

1997-2003

EDUCATION/ LICENSE

Certificate for Fork Lift Driver Baltimore Sun

2005

Maryland High School Diploma Community College of Baltimore

2002

CDL A License All-State Career School

1996

References Available Upon Request

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