Management Project

Meeco Young

**** ******* ******

Raleigh, NC ****0

abjp67@r.postjobfree.com

Cellular Phone: 919-***-****

OBJECTIVE: To obtain a positions in Grant Management, HR Specialist, or a Managerial role that utilizes the achievements, skills, strategic

thinking and leadership abilities that enable me to consistently exceed earnings goals under less than ideal economic conditions.

WORK EXPERIENCE:

HDR-RTI, Raleigh, NC, Call Center Representative/ Interviewer (February 2010- Present)

Interview insurance companies via telephone to ensure proper regulations have been met in accordance to the policies and procedures as established

by Medicare from a call center environment. Identify, research, and resolve customer issues using database (CATI) system. Follow-up on customer

inquires not immediately resolved. Complete daily call logs and statistical data reports for review by management and provide recommendations of

findings. Perform Accounts Receivables and Payable tasks using database (CATI) system. Administer telephone surveys on behalf of the Center for

Disease Control (Federal Agency) to collect data used in compiling national policies and procedures related to specific issues where candidates are

randomly selected through cellular and landline inquiries.

Fidelity Investments, Durham, NC, Benefits Specialist, (August 2009-February 2010)

Answer customer inquiries regarding benefits, retirement annuities, and personnel policies. Research inquiries using database (Fidelity) and follow

up with customer in a timely manner. Where information not identifiable to meet customer requests calls transferred to Level 2 Service for

resolution. Benefit enrollment via telephone where customer assistance required. Perform queries using database to collect data for to assist with

customer inquiries. Responsible for maintaining daily call log and compiling statistical reports of the call types for review by management. Attend

required training related to HIPA, ERISA, Retiree Benefits and Health Benefits as provided by Fidelity. Manage daily work schedule to

accommodate phone coverage. Assist in planning and implementing department goals with recommendations to management on process

improvements and policy effectiveness, where necessary.

Tidal Basin, Austin, TX 78701 Program Analyst/ General Land Office-ORCA (January, 2009- June 2009)

Serve as a Consultant to the General Land Office on behalf of Tidal Basin provide consulting and technical assistance with their recovery efforts

occurring during Hurricane Ike. Responsible for providing training and guidance to local officials on the management of grants approved and

allocated by Federal Emergency Management Agency (FEMA). For grants denied funding from FEMA, responsible for reviewing and compiling

grant application in accordance to FEMA requirements. Conduct property damage assessments and report findings to Tidal Basin Supervisors for

review in disbursement of funds to clients. Perform project management tasks to include program analysis, fiscal budgeting, scheduling and

personnel management daily. Additionally required to provide Project Management and Leadership skills related to hurricane recovery and property

reconstruction for in Austin, TX. Responsible for maintaining project logs, fund disbursement reports. Conduct reviews of project worksheets as

written and required by FEMA for the allocation of funds for Grants as submitted by the previous Grant Administration Team to obtain funding for

ongoing projects on behalf of governing county/town.

James Lee Witt Baton Rouge, LA 70802 Compliance Analyst/ PA Consultant (June 2008-December 2008)

Working with the Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) for the State of Louisiana, responsible for

reviewing Reports (Sub Recipient Monitoring Plan) and Spreadsheets to audit state agency records for compliance to GOHSEP. Recommendations

and guidance provided to assist agencies in areas of audit exposures for fiscal, administration and policies and procedures. Responsible for reporting

audit findings to appropriate supervisors, managers and teams for review.

Close out Specialist/PA Consultant (September 2007- June 2008)

Upon being promoted to a manager, responsible for providing consulting and technical assistance to staff, administration and the Governor’s Office

for the State of Louisiana as it relates to Public Assistance Programs in Baton Rouge Louisiana receiving funding from FEMA. Conduct Exit Grant

Interviews with various Project Leaders in the closeout of grants/funding procured by the Federal Government for FEMA approved projects.

Provided guidance concerning a full range of grants, agreements, disaster assistance determinations, and other federal funded programs administered

by the Long-term Recovery Office. Reviewed and processed contracts, invoices, labor, material, and equipment summaries, inventory lists, cancelled

checks, and other related documentation for closeout of FEMA grants in the Public Assistance section in Louisiana. Resolve FEMA contractual

issues on behalf of clients relating to program management, documentation and funding decisions. Negotiated with municipal, parishes, and local

governments to resolve outstanding contractual issues related to disaster operations. Prepare financial closeout reports and referrals for submission to

FEMA. Perform performance and contract audits of grantee records with policy and procedure recommendations in response to FEMA Federal

Guidelines. Responsible for conducting training related to Grant Management and Administration.

North Carolina Department of Emergency Management, Raleigh, North Carolina Grants Manager/Community Development Specialist-I

(April 2002-September 2007)

•Served as the principle liaison between local officials and federal government programs that allocate money to towns and municipalities for disaster

relief assistance with Public Assistance. Monitor monthly expenditures of projects by analyzing financial data and producing monthly reports for

applicants of the Public Assistance program, this includes detailed analysis of monthly invoices and communication with sub-grantee to ensure

adherence to grant, contract regulations for approved funding requirements are met. Create, update, and maintain financial spreadsheets, develop

budgets including staff allocations.

Meeco Young

WORK EXPERIENCE (Continued):

Work closely with Staff to resolve problems associated with monthly proposals. Served as a Public Assistance Coordinator during disasters to

delegate work to project officers and display my expertise in the field. Research the applicant’s history prior to the event for previous insurance

claims. Provided consultation session to applicants in grant funding that complies with state and federal regulations under the Stafford Act. Interpret,

review project worksheets, insurance policies, project management, debris contracts, invoices, labor records, equipment records, material summary

sheets, data entry, using accounting principles. Conduct final inspection audits with FEMA representatives to evaluate cost incurred for each project.

OTHER EMPLOYMENT:

Durham County Youth Home ~ Durham, NC Counselor-I (April 1999-April 2002)

C.A. Dillon Youth Center ~ Bunter, NC Counselor-I (April 1998-April 1999)

Law Office of Perry and Watkins ~ Durham, NC Secretary (January 1997-April 1998)

EDUCATION:

North Carolina Central University, Bachelor of Science, Criminal Justice, December, 1996

Wake Technical Community College, Raleigh, NC, Associates Degree, Accounting (12 Credit Hours)

TRAINING:

Public Assistance OPS II,

Excel I, II

PowerPoint’s I, II

Flood Plain Management

Debris Operations

I-100 Introduction to ICS

I-200 Basic Incident Command

I-300 Intermediate Incident Command

I-400 Advanced Incident Command System

IS-700 NIMS

IS-800 NIMS

FIRM/FIS Training

Preliminary Damage Assessment Training

Deployment Readiness Training

PA Pilot Program

Assignment for Managers

References: Available Upon Request

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