Customer Service Sales
Resume:
Miya S. Moore
Southaven, MS 38671
abjp64@r.postjobfree.com
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Career Objective
Obtain a challenging, exciting, and rewarding position that will enable me
to maximize my strong organizational and customer service skills, sales,
educational background, and the ability to work well with people.
Qualifications
. Goal-oriented professional with self-motivation, enthusiasm,
initiative, and focus
. Unique combination of knowledge and success in sales and negotiating
. Outside Business to Business Sales
. Exceptional leader with strategic planning, client relationship
management, and customer service
. Strong organizational skills exemplifying the ability to listen,
identify problems, and form innovative solutions
. Excellent communication skills & memory
. Articulate and able to learn and communicate complex information
. Personable, self-confident, and driven to succeed
. Administrative/Computer Skills
. Flexible,assertive and effectively manages change
. Excels in training, leading and motivating people
. Eager to participate in professional development programs
Education
Delta State University (August 2000 - December 2005) Cleveland, MS
Bachelor of Science in Biology
Minor: Business Administration
Professional Experience
Sales Support Representative, AT&T Mobility, Olive Branch, MS
(August 2007 - Present)
Responsibilities include inventory management: shipping, receiving,
stocking, pricing, cycle counts, special orders, returns, and demo/display
management. Perform monthly inventory counts and reconcile discrepancies.
Perform daily reposting and cash package: includes audit/process of deposit
before courier arrives, inspection of discounts and coding for
approvals/errors. Review and complete day end transactions and paperwork
and perform other duties as assigned by management. Assists customers with
the purchase of wireless equipment, features, accessories and bill
payments. Answers inbound calls and supports sales representatives as
needed.
. Assist sales representatives and management to obtain 100% sales goals
and maintain customer satisfaction
. Act as liaison on sales floor for efficient customer transactions
. Manages inventory and reports efficiently and effectively
. Established an effective system for record keeping
Retail Sales Representative, AT&T Mobility, Olive Branch, MS
(January 2005 - July 2007)
Responsibilities included providing an outstanding and consistent level of
customer service using courtesy, perception and the highest degree of
professionalism. Provided customers in-store and over the phone; including
the handling of customer requests, sales, billing/service problem
resolution, bill payments and technical troubleshooting
. Outside B2B sales at various companies
. Routinely met all sales quota and objectives
. Supervise and manage daily deposits and cash drawer
Contact this candidate