R enata Campagnone

Phone: 954-***-**** E-Mail: abjp33@r.postjobfree.com

A hardworking, enthusiastic, goal-oriented individual experienced working in a

m ulti tude of environments demanding strong, organizational, communication, and

i nterpersonal skills. Ethical and commit ted to delivering superior service to all facets of

my job. Team player, well organized, and effective interaction with customers, vendors,

and all levels of management. Detail-oriented, extremely energetic and capable seeking a

career in a challenging work environment where my skills and experience can be applied

to achieve early and sustainable company success.

Education:

07/2008-08/2008 Language school / Czech Republic / Basic course of Spanish /

09/2003-09/2005 Master D egree at the University of Hotels in Prague 8 /diploma -

I ng./

M ain Subjects: Hotels, gastronomy, balneology, t ravel industry,

marketing and

m anagement

02/2005-03/2005 L anguage school / USA- PA/

09/2000-06/2003 B achelor Degree at the University of Hotels in Prague 8 /diploma

- Bc./

M ain Subjects: Hotels (experiences - receptionist, banquet

manager), Gastronomy

(experience waiter, barman, assistant of barman in cocktails bar),

Balneology

09/1996-06/1998 Language school / SRN – Hamburg / Certifikate Goethe Institut /

09/1992-06/1996 Private B usiness academy in Prague / Leaving examination /

Employment history:

Square One Debt Solutions, L LC, Davie – Florida

6/2009 – 9/2010

M anager, Office Services

• responsible to run office of 2-10 advisors

• daily communication with Customer Service Department

• daily interaction with lead companies, product consultations, prices, ordering

• weekly, monthly reports to management

• budget calculations

• payroll preparation

• accountancy

• t racking of clients, closing rates, sale rates

• communication with clients

Carnival Cruise Lines, M iami – Florida

10/2005 – 06/2008

3rd P urser, Supervisor on duty on board various Carnival Cruise Lines vessels

• daily communication at the front desk with guest

• Guest Relations service

• Guest Access service

• communication with all departments on board of the vessel

• communication with port agencies, Immigration and Customs in US and foreign

count ries

• VIP and guest loyalty program

• daily and night reports

• administration

• t raining for incoming Guest Service staff

• calculation and accounting

• tour sales and information

• luggage express service, communication with airlines

AR Okenni technika, s.r.o, Prague – Czech Republic

08/2005 – 09/2005

Assistant sales manager (windows and doors products)

• daily communication and contacts with customers

• communication with subsidiary company and management

• sales of product in shop

• administration and calculation of products

• assurance of meetings, workshops

Mat r ix incoming, s.r.o., Prague – Czech Republic

08/2000-12/2008

Managing director and proprietor of t ravel agency

• calculation of tours for foreign clients

• catalogues and programs preparation

• preparation and presentation fairs for foreign clients

• cooperation with hotels, t ravel agencies

• negotiation touring’s for foreign clients

• quality assurance incoming-touring’s

• commission t rading (DCR + OUTGOING)

• accountancy

• administration

• preparation of sale-business on In ternet

• assurance of meetings, community-actions, company-weekends, workshops,

conferences, congresses, sports-competitions

• daily contact with clients

• sales outgoing t r ips for different t ravel agencies

Pressburg, s.r.o., Prague – Czech Republic

09/1998 – 06/2000

Assistant Di rector of t ravel agency

• calculation of tours for foreign clients

• catalogues and programs preparation

• preparation and presentation fairs for foreign clients

• cooperation with hotels, restaurants

• negotiation touring’s for foreign clients

• commission t rading (OUTGOING)

• daily contact with German clients

• assurance of conferences, congresses, work shops

K nowledge and skills:

• Foreign languages:

E nglish - reading/excellent, writ ing/excellent, verbal/excellent

German - reading/excellent, wri ting/good, verbal/good

Czech - reading/excellent, wri ting/excellent, verbal/excellent

• Computer skills: M icrosoft office, Excel, Word, Outlook, In ternet, Quickbooks

• Driver’s licence in U.S.: yes

• Typing, faxing, scanning

• In ternational courses of bartender

• In ternational diving permit (Open water diver, Padi)

• Hostess, supervisior of hostess in congresses, conferences, banquets, VIP lounges

I n terests:

Travelling, event plannings, conferences, new opportunities

Reference :

Available upon request

Work authorization in U.S.: yes

Contact this candidate