Nanette C. McGhee

**** ****** **** ***** ( Jacksonville, FL 32277

abjp1j@r.postjobfree.com ( 904-***-**** (cell)

Dedicated self-starter offering over eleven years of diverse experience;

Goal-oriented; Highly motivated with excellent verbal and written

communication skills; Competencies in research, analysis and team

leadership have proven to contribute to company goals.

PROFESSIONAL EXPERIENCE

THE LAW OFFICES OF NEWMAN AND MITCHELL, P.A. - JACKSONVILLE, FL

Office Manager (2007-2010)

*Oversee day-to-day office management to include client and attorney

communications, legal motion preparation assistance, research assistance,

meeting coordination, calendar maintenance and other projects as necessary

*Track client expenses, schedule hearings, implemented a streamlined

client intake process

*Coordinate family law, personal injury, and criminal law clients with

needed and required social service programs

* Coordinator of hiring office staff and legal interns in alignment of

training and managing law clerks and high school interns

*Assesses family for federal funding eligibility and identifies resources

for family law clients via dissolution, child custody, and domestic

violence cases

*Interview clients and correspondence related to legal matters to ensure

governmental policy and procedures are adhered to

*Set, manage, and collect fee(s) and payment arrangements on account

receivables

*Contact medical facilities regarding medical documentation as related to

cases' interview 3rd parties to obtain case related information

*Maintain and implement billing and accounting processes

*Communicate daily with clients and court authorities regarding case status

*Prepared and designed marketing plan that increased client base and annual

revenue

* Coordinate and ensure creative approval process with the required areas,

HIPAA, Marketing Communications, Legal and External Regulatory agencies

WJXT-CHANNEL 4 - Jacksonville, FL

Intern (2006)

*Completion of radio and television reports, compilation of ratings data,

and participation in weekly meetings and training sessions.

MCCANTS MORTGAGE GROUP-Jacksonville, FL

Loan Processor (2003-2006)

*Review loan documents for lender processing

*Gather required information from customers for loan processing

*Maintain a thorough knowledge of documentation required to meet

underwriting and compliance requirements

*Communicate status of mortgage loans in process to interested parties and

customers

*Completed introductory calls to clients

*Work closely with clients with distress property

*Work closely with clients in sells and financing

HUMANA, INC. - Jacksonville, FL

Project Analyst (2000-2003)

*Research assigned outstanding medical claims to determine root cause of

ongoing discrepancies in payments received on the Florida Hospital

Reconciliation team

*Track and trend analysis results in on-line database related to

discrepancies to implement forecasting plan to off set future recurrences

*Provide verbal and written correspondence to policy holders regarding the

outcome of specific claims processing

*Ensure claims are processed within guidelines set forth in specific

contract with the insured company

*Request and obtain medical records from treating sources as related to

claims processing

*Provide support to team members at management request to ensure

productivity

*Conducting in person and over the phone client consultations

*Test, implement and maintain reimbursement contracts as assigned per

project

*Complete customer service calls for claims and benefits in a call center

Other Experience AND SKILLS

JACKSONVILLE JACKETS TRAVEL BASEBALL CLUB - JACKSONVILLE, FL

Assistant Team Manager (2007-Present)

Duties include establishment of team as a non-profit organization, assist

with player recruitment, all aspects of administration, canvassing the

local community for monetary support, and networking with baseball clubs in

the southeast.

*Recruitment of team players

*Ability to exercise independent judgment to accomplish goals within pre-

set guidelines

*Proficient in excellent written and verbal communication

*Maintain flexibility in the team environment

*Exemplify professional acumen in the work environment

*Ability to prioritize work assignments to accomplish goals

DELTA SIGMA THETA INC. - Palm Coast, Fl

Co-chair of Education & Scholarship Program (2010-Present)

*Active member of Delta Sigma Theta Inc. sorority since spring 2010

*co-ordinate, plan, and work with community leaders involved in the chapter

programs

EDUCATIONAL BACKGROUND

MASTER OF BUSINESS ADMINISTRATION (MBA) CANDIDATE (EXPECTED COMPLETION: MAY

2011)

Capella University

Bachelor of Arts in Communications in 2007

Jacksonville University

Computer Skills

MS Word, Excel, Access, Outlook and PowerPoint, Abacus legal software

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