Customer Service Manager

KEVIN LASTOVICA

* * * . * * * . * * * *

abjp0y@r.postjobfree.com

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Summary

15+ Years of Operations & General Management experience in the

Transportation & Commercial HVAC industries with Gross Profits averaging

50+% and revenue increases of 50-75% annually.

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Experience

Sin City Entertainment/Full Tilt Promotions - Social Media; Promotion; Web

Design; Photographer

1998 - Present

Las Vegas Nightlife Writer & Photographer providing content to Examiner.Com

& multiple Las Vegas websites. Promotion of the largest online Las Vegas

Nightlife Billboard, SinCityAtNight.Com; Creation/Design and Social Media

management/promotion of multiple Las Vegas entertainment websites.

Band/Musician management/promotion.

Lawyer Trane/Lawyer Mechanical Service - Parts Manager; Project Manager;

Dispatcher; Safety Mgr

2003 - 2008 Salary: Base 60K + 40K Bonus

Wholesale/Retail Commercial HVAC Parts Store. Increased revenue 300% in 2

years. Parts Counter sales, shipping, receiving, customer service,

scheduling, dispatching, project management, cycle count, cost analysis,

inventory control, Full P&L Responsibility.

Express Messenger/California Overnight/On-Trac - G.M.; Operations Manager;

Dispatcher; Safety Mgr

1998 - 2002 Salary: 75K

Distribution, Warehousing, Air Cargo and Logistics, Small Parcel Delivery

Driving, customer service, scheduling; dispatching of 100+ drivers, package

handling, payroll, billing, A/P, A/R, P&L, Safety Responsibility. Gross

Profits consistently 50%+ & Bottom Line/Contributions 20%+

Consolidated Services - Operations Manager; Dispatcher, Safety Manager

1993 - 1998 Salary: 40K

Courier, Messenger, Delivery. Distribution, Warehousing, Air Cargo and

Logistics.

Driving, customer service, scheduling & dispatching of drivers, payroll,

billing, P&L, safety.

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Skills

ATSSA Flagger Certified, OSHA 10, OSHA Forklift Certified, Oracle, POS,

AS400, MS Office, MS Front Page,

PeopleSoft, Adobe, Photoshop, Stratten Warren10-Key, Administration

Management, Cash Handling,

Audit, Computer Installation & Repair, HVAC, Parts Sales, Inventory

Management, Warehouse, Shipping,

Safety Mgmt, Receiving, P&L, Operations, Affiliate & E-Mail Marketing, Web

Page Design

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Education

College of Southern Nevada - Las Vegas, NV - 2003

Various Computer Classes

OSHA 10 Certified OSHA Forklift Certification - 2010 ATSSA Flagger

Certification - 2010

Career Enhancement Seminars - Skillpath

Safety Workshops; Inventory Management; Forklift "Train The Trainer"

Certification

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References

Freddie Woods - Renowned Gentlemen's Club D.J. - 702-***-****

Rick Locarni - Transportation Company VP - 402-***-****

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