Customer Service Project
Resume:
Dock N. Powell,
Norfolk, VA 23513,
Date: 11th of Oct.
Dear Director,
I would like to submit my resume for your attention in application for the post of Security
Officer, which you advertised on Resume Book. I think it's time to bring my skills and
knowledge to a professional level. As part of my role I was trained in security and
security related fields ; furthermore, I attended the Norfolk Technical Vocational Center,
where I studied all aspects of business, and also leadership skills. To this end I think I can
be successful in increasing efficiency and quality of the work.
I feel that I can bring this expertise to your company and through implementation of my
logical and analytical skills, make your company increasingly more competitive by
increasing customer satisfaction. I should like to meet with you to discuss this
opportunity further and can be contacted at the above telephone number. Thank you in
advance for taking the time to read my resume. I am looking forward to hear from you
soon.
Sincerely,
Dock N. Powell.
Enclosure Resume.
Dock N. Powell
4640 Denver Avenue
Norfolk VA, 23513
Phone 757-***-****
Objective: To obtain a challenging position that provides an opportunity to apply skills
and interests in customer service, an related areas
Education 9/2003-Norfolk Technical Vocational Center Norfolk, VA
Completed June 2004
9/2000-Maury High School Norfolk, VA
Graduated June 2004
Computer skills
Manage and organize files using Windows ME, NT, 2000, XP
Manage and organize files using DOS
Create and edit documents using Word version 2000, 2003 and WordPerfect
Solve business problems with Excel
Develop and conduct multimedia presentations using PowerPoint
Research current and valid information using the Internet
Communicate via electronic mail
Design and run basic programs using C++
Process excellent knowledge of computer hardware and software
Manage Netware 6
Install and manage the Novell Client
Manage user objects in the Novell Client
Manage directory rights
Design and Create Web Pages using HTML
Create databases using Access
Identify the address classes in the IP address scheme
Describe network protocol
Awards received
Eastern Virginia Medical School Teresa A. Thomas Professional Skills Teaching and
Assessment
Center
Community Service Project Pennies for Project Ask State Service Project
Community Service Project Annual Food Drive to Benefit the Union Mission Ministries
Community Service Project FBLA Campus Cleanup
City of Norfolk recognition for placing at the regional level
Mr. Future Business Leader of America, Tidewater region, 3rd place
Work experience and Skills
2010 Value Place Chesapeake VA
Provide customer service
Provide minor maintenance
Secure and maintain order within the hotel facility
Provide Basic to Advanced computer knowledge
2009-2010 Old Dominion Security
Provide customer service
Provide general knowledge about facility
Secure and maintain order with in facility
2007-2008 Pembroke Mall Security Virginia Beach VA
Provide customer service
Provide general knowledge about facility
Provide minor maintenance
Secure and maintain order with in mall facility
2003-2004 Future Business Leaders of America Norfolk VA
President
Preside over and conduct meetings
Keep members and discussion on track
Coordinate chapter activities
Call Special meetings
Provide leadership to FBLA members
2001-2003 Food Lion Norfolk, VA
Cashier/Supervisor/Manager
Greet customers
Handle cash transactions
Till reconciliation and money deposits
Supervise Front-end employees
Extracurricular activities
Future Business Leaders of America (3yrs)
Technology Students Association (2yrs)
Future Educators of America
Leaders of Tomorrow
Young Democrats
Spanish Club
Builders Club
References will be provided upon request.
Contact this candidate