Customer Service Accounts Payable
Resume:
MARY GILLIARD
***** **** ***** ***** *** ***
Houston, Texas 77082
********@*******.***
OBJECTIVE
Human Resource Information Systems
SUMMARY
Nineteen years experience in sales, customer service, technical, accounts
payable, administrative, and billing. Demonstrated ability to
independently coordinate and organize multiple assignments and achieve
successful results. Recognized for a high level of commitment, initiative
and teamwork in completing detailed, cross-functional duties in a fast pace
work environment. Acknowledged for effective written and oral
communications and interpersonal skills in dealing with co-workers,
management and vendors. Experienced in a wide variety of software.
Microsoft Certified Professional and Applications Developer. Completed
Masters of Arts and Science degrees.
PROFESSIONAL EXPERIENCE
EMS GROUP I, LLC - Houston, Texas 2007 - Present
Accounts Payable Associate
Responsible for providing financial and administrative services in order to
ensure effective, efficient and accurate financial and administrative
operations. Perform supervisor's duties in her absence.
. Created an Access database to track telecommunications devices such as
phones, faxes, pagers, ravens, and data circuits.
. Reduced number for telecommunication lines to half significantly reducing
telecommunication expenses.
. Generated reports for easy account maintenance and for payments.
. Monitored and tracked more than 500 company phone lines for 24 providers
including various telecommunication devices resulting in consolidation of
accounts and significant cost savings.
. Assisted with the creation of an Access database for the fleet manager to
track more than 100 company vehicles.
. Assumed FedEx invoice processing duties ensuring efficiency and accuracy
of process.
. Completed a special mail merge project using Microsoft Word for
collection letters for customers.
. Trained temporary employee to handle departmental duties ensuring ongoing
operational continuity.
. Effectively handle multiple duties minimizing staffing needs and ensuring
operational efficiency.
. Issue vehicle and expense report reimbursements ensuring accuracy.
. Maintain a complex record and filing system for accounts payable using
FileTrail ensuring accuracy.
. Setup and manage 3,000 vendor accounts for Canada, USA, Group, and Mexico
operations; reconcile vendor statements.
. Process vendor payables including invoices and payments on a daily basis
ensuring accuracy and timely payments; distribute invoices to 12
divisions for coding, facilitating efficient processing.
PREVIOUS ADMINISTRATIVE ROLES 1990 - 2007
Served in an administrative capacity for a variety of companies and
industries including:
Hawaii State Government
Oil, Gas, and Pipeline
Retail
Restaurants
Schools and Universities
Insurance
Texas State Government
Temporary Agencies
Financial
Casino
EDUCATION
Master of Arts Degree - Hawaii Pacific University - Honolulu, Hawaii - 2010
Major - Human Resource Management - GPA 3.41
Accredited by the Western Association for Schools and Colleges
Master of Science Degree - University of Phoenix - Phoenix, Arizona - 2005
Major - Computer Information Systems - GPA 3.28
Nationally Accredited by the Higher Learning Commission
TECHNICAL SKILLS
Computer Software: Microsoft Word, Excel, PowerPoint, and Access,
WordPerfect,
Navision, Lotus 1-2-3, FoxPro, DBase III and IV, Paradox
FileTrail, QuickBooks, Peachtree, BASIC, COBOL, FORTRAN, PASCAL
Dymo, Publisher, Project, HTML, JavaScript, Java
FrontPage, Dreamweaver, dBase III plus, Outlook,
Lotus Notes, C, C++, Visio, PageMaker
CERTIFICATIONS
Microsoft Certified Professional - Designing and Implementing Databases
with Microsoft SQL Server
Microsoft Certified Applications Developer - Visual Basic .Net
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