Vicki R. White

**** ***** ****, *** **

Little Rock, AR 72205

501-***-****

OBJECTIVE

Seeking an exceptional position in a company or group that can effectively

utilize my experience, knowledge, enthusiasm and dependability to help

maintain and grow the business, as well as encourage professional growth

and development.

EXPERIENCE

2009-Present Case Management

Arkansas Heart Hospital, Little Rock, AR

(Administrative Assistant)

Perform clerical tasks with promptness and accuracy; typing/data entry,

filing, copying and distribution of materials. Able to operate various types

of audio-visual equipment, performs various office support skills,

especially computer literacy. Uses telephone and personal communications

with all levels of staff, physicians, patients and families effectively,

exhibiting tact, enthusiasm and patience. Assists staff in problem-solving

and work issues. Prepare for weekly IDT. Update and maintain Interqual-

Preprocedure report. Organizational skills and effective time management

skills are developed and demonstrated on a daily basis.

Handles interpersonal relations with various customers in a professional

and appropriate manner. Assumes responsibility for the clerical end of

maintaining office operations such as making appts, contacting personnel

and/or customers and notifying administration of unusual events that will

affect the department. Demonstrates high degree of confidentiality in

activities. Provides staff communication e-mails, memos, department

newsletter, etc. Coordinates travel arrangements for members of the

administrative staff as needed. Prepare agenda and minutes for all

meetings. Assists Medical Staff Coordinator with credentialing.

Demonstrates support of the organization through active participation in

projects aimed at achieving the facilities mission and incorporates the

values and vision of the facilities in day-to-day operations.

2008- 2009 Wound Care & Hyperbaric Center,

Arkansas Heart Hospital, Little Rock, AR

(Administrative Assistant)

Responsibilities included: Providing administrative

support to doctors and staff in wound center. Gather any information or

documentation for medical records. Assistant in preparing any

correspondence and documents in Word and Excel. Schedule

appointments, work all pre-authorizations and insurance verifications,

patient & physician billing & cash posting, prepare charts. Compile

monthly reports for staff and medical records department. Answer phones.

Schedule meetings for Director. Assist RN with patients as needed. Daily

data entry consisting of entering patient information into permanent

medical records. Contact doctor;s office and nursing homes for any patient

info needed. Fax any needed paperwork to nursing homes and doctors

offices. Greet and welcome visitors. Prepare packages for shipping,

track; keep records and invoices of all FedEx & UPS packages. Sort &

distribute any incoming mail. Various miscellaneous duties as needed.

2004 – 2008 North Group Contractors, No. Little Rock, AR

(Executive Assistant / Office Manager)

Responsibilities included but were not limited to:

Provide administrative support to President. Compile monthly highlights,

and reports for billing. Maintain outlook calendar. Prepare minutes and

agendas for all meetings. Proofread and edit any correspondence.

Schedule meetings and make travel arrangements and reservations.

Assists with preparing any financial reports and documents in Word and

Excel. Maintain, type, or review any confidential documentation. Answer

multi-line Switchboard. Screen and forward calls to appropriate personnel.

Greet and welcome visitors. Prepare packages for shipping, track, keep

records and invoices of all FedEx & UPS packages. Sort & distribute all

incoming mail. Prepare payroll. Clean office daily. Order office supplies

& equipment. Maintain Petty Cash. Reconcile business bank statements.

Record incoming checks & pay company bills. Other misc. duties such

as: Load all machines with paper, empty shredder. Maintain board and

committee attendance sheets, notebooks and other lists.

Serve as primary contact for all printer and copier repairs and

maintenance.

1998 – 2004 GEO Specialty Chemicals, Little Rock, AR

(Administrative Asst / Former Sec/Rec. for Alum Division – Former

Customer Service Representative)

Provided customer service by fielding customer queries and directing the

inquiries to proper department and/or obtaining the information from that

department to relay to the customer.

Provided Administrative support to President and other staff. Compile

monthly highlights and daily sales reports for the VP of aluminum division.

Worked daily with field staff. Proofread correspondence.

Assistant to Financial Analyst & Logistics Manager.

Dispatched bills of lading, Data Entry, Set up PowerPoint presentations.

Scheduled meetings and travel arrangements as needed. Assists financial

officer and assist in preparing any financial reports and documents. Assist

with hiring and interview process, reviewed and process new employee

paperwork. Recorded staff meeting minutes.

Expedited confidentiality and secrecy agreements.

Worked with bid specialists for the municipal bids.

Managed A/R collections. Processed quarterly reports.

Prepared documentation for shipment of chemicals samples.

Assisted in monthly cost closing. Assisted HR personnel.

Maintained multi-line switchboard, typing, faxing, ordering supplies,

maintain various office needs, processed expense reports, sort and send

mail, etc.

1995 – 1998 Safety & Environmental Associates, Little Rock, AR

(Assistant Office Manager– Administrative Assistant)

Assistant to CEO.

Phase I & II Environmental Site Assessments.

Instructed HAZWOPER & HAZMAT 8HR Refresher.

Updated Client MSDS. Update Hazmat information catalogs.

Maintained employee Hazmat records, calendar, etc.

Scheduled meetings. Arranged travel as needed.

Processed reports daily in Word & Excel.

Maintained switchboard, payroll, A/P, A/R collections, Data Entry,

Assisted H/R Manager as needed.

EDUCATION

Medical Assistant – Southeast College of Technology - Little Rock,

AR

Associates Degree in Business – University of Arkansas at Little

Rock – Little Rock, AR

Central High School, Little Rock, AR

Graduate of Broadway School of Real Estate, North Little Rock, AR

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